Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jon Parlier

Huntington,WV

Summary

Operations Manager with a track record of enhancing workflow efficiency and team performance. Expertise in problem-solving, customer service, and strategic planning drives successful project outcomes.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Operations Manager

Classic Construction Company Inc.
12.2017 - Current
  • Streamlined project management processes to enhance workflow efficiency across multiple construction sites.
  • Led cross-functional teams to implement safety protocols, improving compliance and reducing incidents.
  • Developed training programs for new hires, fostering skill development and team cohesion.
  • 17 years experience using Xactimate estimating program.
  • Oversee all commercial and residential mitigation projects.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.


  • Mobilized and supervised teams during CAT Losses.
  • Extensive knowledge in witting Large loss Xactimate estimates.
  • Developed and maintained relationships with external vendors and suppliers.
  • Trained and guided team members to maintain high productivity and performance metrics.

General Manager

SERVPRO of Huntington
01.2009 - 12.2017
  • Oversaw daily operations to ensure high-quality service delivery and customer satisfaction.
  • Developed strategic plans to enhance business growth and operational efficiency.
  • Managed budgeting processes, optimizing resource allocation for maximum profitability.
  • Led a team of managers, fostering collaboration and professional development across departments.

Education

Bachelor of Arts - Business Administration And Management

Marshall University
Huntington
12-2010

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Certification

IICRC Certifications

Water Damage Restoration

Applied Structure Drying


Certificates

Mold Interpretation

Timeline

Operations Manager

Classic Construction Company Inc.
12.2017 - Current

General Manager

SERVPRO of Huntington
01.2009 - 12.2017

Bachelor of Arts - Business Administration And Management

Marshall University