ADRIANNY M NUNEZ
New York City
Summary
Dynamic and dedicated professional with extensive experience as a Home Health Aide at Cupid Home Care, excelling in customer service and personal care. Proven ability to document client activities accurately while providing compassionate support. Strong communication and organizational skills enhance team collaboration and client satisfaction. Committed to improving client well-being through attentive care.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Home Health Aide
Cupid Home Care
Bronx
09.2023 - 06.2024
- Personal assistant
- Assisted clients with daily living activities and personal care tasks.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Provided companionship and emotional support to enhance client well-being.
- Documented client care activities and observations accurately in daily logs.
- Coordinated transportation for medical appointments and errands as needed.
Receptionist
La Familia Adult Day Center
BROOKLYN
08.2022 - 01.2023
- Engaged with customers through conversation
- Determined and meet customer
- Provided product knowledge to customers through the features, values, and benefits of each product
- Handled complaints graciously and effectively
- Ensured that the reception was neat, clean and organized throughout each business day
- Provide safety and care for elderly
- Working with customer Insurance companies
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Sorted incoming mail and directed to correct personnel each day.
Home Health Aide
Boulevard Home Care
Long Island City
08.2021 - 07.2022
- Personal assistant
- Assisted clients with daily living activities and personal care tasks.
- Monitored client health and reported changes to healthcare professionals.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Coordinated transportation for medical appointments and errands as needed.
- Documented client care activities and observations accurately in daily logs.
Cashier/Manager
Popeyes
Lawnside
10.2020 - 05.2021
- Provided and maintained a high standard of customer service
- Understood the needs of customers and provided them with proper solutions
- Assessing customer needs and problems in order to deliver an ideal solutions
- Supervised cashier team to ensure efficient customer transactions.
- Managed cash register operations and balanced daily cash drawers.
- Trained new cashiers on register systems and customer service standards.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Coordinated scheduling for cashier staff to maintain optimal coverage.
Customer Specialist
Victoria Secret
Long Island
07.2019 - 08.2020
- Handled a variety of difficult customer service issues
- Provided accurate information to answer customer inquiries
- Assisted customers in a friendly and respectful manner
- Adapted the growing demand of knowledge by constantly learning and applying new skills
- Managed inventory levels and ensured stock availability on the sales floor.
- Educated customers on loyalty programs and promotional offers effectively.
- Collaborated with team members to enhance customer service strategies.
- Trained new staff on company policies and customer service best practices.
- Answered incoming customer inquiries via phone, email and live chat.
Education
High School Diploma -
Sewanhaka High School
Long Island City06.2020
Some College (No Degree) - Nursing
Queensborough Community College
Oakland Gardens, NY06-2023
Skills
- Ability to Work in a Team
- Customer Service
- Communication Skills
- Scheduling/ Organization skills
- Multiple Phone Lines Skills
- Computer Skills
- Time management
- Documentation
- Personal care
Languages
English
Professional
Spanish
Full Professional
Timeline
Home Health Aide
Cupid Home Care
09.2023 - 06.2024
Receptionist
La Familia Adult Day Center
08.2022 - 01.2023
Home Health Aide
Boulevard Home Care
08.2021 - 07.2022
Cashier/Manager
Popeyes
10.2020 - 05.2021
Customer Specialist
Victoria Secret
07.2019 - 08.2020
High School Diploma -
Sewanhaka High School
Some College (No Degree) - Nursing
Queensborough Community College
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