Adriano Funes

• Lead customer quality activities by managing complaints, warranty concerns, containment actions, corrective action implementation, customer communications, and performance reporting across automotive production programs.

• Drive plant quality performance through detailed analysis of customer PPM, internal defects, warranty trends, scrap reduction opportunities, quality risks, and corrective action effectiveness.

• Develop, maintain, and optimize control plans, inspection plans, measurement records, quality documentation, and customer-specific quality requirements supporting manufacturing excellence.

• Coordinate customer audits, quality reviews, deviation approvals, corrective action verification activities, and long-term process effectiveness evaluations.

• Analyze warranty data, returned material findings, customer portal information, field performance trends, and KPI results to support continuous improvement and customer satisfaction objectives.

• Evaluated manufacturing processes to identify productivity improvement opportunities, process optimization strategies, waste reduction initiatives, and operational efficiencies.

• Supported implementation of new equipment, process upgrades, manufacturing technologies, and production improvement projects aligned with business objectives.

• Conducted time studies, workflow assessments, capacity evaluations, and production analysis to improve manufacturing performance.

• Developed procedures, work instructions, operational standards, process documentation, forms, and schedules supporting manufacturing excellence initiatives.

• Collaborated with engineering, production, maintenance, and quality teams to improve process capability, equipment reliability, and operational performance.

• Performed incoming, in-process, first article, verification, and final inspections utilizing precision measurement equipment and established quality standards.

• Developed control plans, inspection documentation, PPAP packages, quality records, and product verification reports supporting customer requirements.

• Managed nonconformance investigations, customer complaints, corrective action activities, and root cause analysis projects to improve product quality.

• Maintained calibration systems, measurement equipment inventories, inspection records, and compliance documentation.

• Supported internal audits, process verification programs, quality system activities, and continuous improvement initiatives.

• Installed, aligned, repaired, and maintained industrial machinery, production equipment, mechanical systems, and manufacturing assets.

• Interpreted blueprints, technical drawings, diagrams, and equipment specifications to execute maintenance activities safely and efficiently.

• Troubleshot hydraulic, pneumatic, vacuum, mechanical, and power transmission systems to minimize downtime and improve reliability.

• Conducted preventive maintenance, equipment inspections, component replacement activities, and operational readiness assessments.

• Supported equipment installation projects, machinery overhauls, maintenance planning activities, and technical documentation requirements.

• Managed customer quality concerns through structured problem-solving methodologies, technical investigations, containment activities, and corrective action implementation.

• Led failure analysis investigations for warranty returns, field issues, product performance concerns, and manufacturing quality deviations.

• Prepared comprehensive technical reports presenting root cause findings, validation results, corrective actions, and customer communication updates.

• Supported APQP activities, quality planning processes, product validation requirements, and manufacturing quality improvement initiatives.

• Monitored warranty performance, failure rates, chargeback activities, quality trends, and effectiveness of implemented corrective actions.

• Supported warranty operations through technical analysis, inventory management, quality reporting, and administrative process control activities.

• Reviewed warranty claims, analyzed returned products, documented findings, and assisted investigation activities supporting customer requirements.

• Maintained performance indicators, warranty databases, operational records, and technical documentation.

• Collaborated with engineering teams to support cost reduction initiatives, process improvements, and quality enhancement programs.

• Assisted field quality activities, customer support requirements, and warranty management processes.

• Performed dimensional analysis using metrology equipment to verify compliance with engineering drawings and product specifications.

• Supported contour programming activities, measurement system management, and technical inspection processes.

• Maintained calibration records, measurement equipment status reports, and quality documentation.

• Assisted data collection, inspection reporting, and process validation activities supporting manufacturing operations.

• Supported continuous improvement initiatives focused on measurement accuracy, process capability, and quality performance.

documentation management, and technical reporting activities.

• Maintained warranty process records, departmental metrics, inventory controls, and operational documentation.

• Prepared technical reports communicating diagnostic findings to dealerships, customers, and OEM stakeholders.

• Assisted supplier chargeback activities, warranty recovery processes, and cost accountability programs.

• Supported cross-functional quality initiatives focused on customer satisfaction and operational effectiveness.

• Operated manufacturing equipment while maintaining compliance with safety, quality, and production requirements.

• Monitored material flow, process parameters, equipment performance, and production output to support operational targets.

• Performed product testing, quality verification activities, and process checks supporting manufacturing operations.

• Maintained inventory accuracy, material handling processes, and production documentation.

• Contributed to productivity improvement initiatives, process stability efforts, and operational efficiency programs.