Adrich Smith
Baltimore,MD
Summary
Organized Warehouse Supervisor brings 10 years of inventory and production management prowess illustrated through superior performance in warehouse roles. Applies advanced knowledge of production methods, shipping logistics and inventory audits to maximize warehouse performance. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
7
7
years of professional experience
Work History
Warehouse Supervisor
Medifast
11.2021 - Current
- Establishes operational procedures for activities such as verification of incoming customer orders, handling and disposition of materials, and keeping flow rack inventory with an average of 6000 orders per day
- Ability to motivate others and help to reach the hourly quota according to the set standards for an average of 98% completion rate per hour
- Process in 100% of all packages by verifying addresses and contents by quantity, style, and condition
- Follow up on inaccurate, missing, or damaged goods on all outgoing packages daily
- Make sure documentation meets all levels (State and Federal) of guidelines
- Schedule deliveries for a smooth operation throughout the day and in a timely manner for delivery
- Examines outgoing packages/pallets to verify they meet quality specification averaging 5-20 pallets per day
- Responsible for end of day closeout carriers and tracking info to assigned groups
- Responsible for bulk inventory management for printed material to be inventoried on a quarterly basis
- Operate lift truck or uses hand truck to move, convey, or hoist shipments from shipping and receiving platform to storage or work area throughout the day
- Prepare daily, weekly, monthly reporting of KPI’s for management
- Ability to act as backup for the Wave Planner when needed.
Team Lead Shipping
Medifast
12.2020 - 10.2021
- Motivational Leadership: Inspire and motivate a team of up to 24 employees to achieve set standards, ensuring an average hourly quota completion of 98%
- Plan, organize, supervise, and participate in daily warehouse operation and activities, including the receipt, documentation, storage, safety and distribution of equipment and supplies and maintenance of inventory
- Quality Control and Inventory Management: Follow up on inaccurate, missing, or damaged goods in all outgoing packages daily to maintain high-quality standards
- Schedule deliveries to ensure smooth operations throughout the day, prioritizing timely deliveries
- Train, supervise and evaluate the performance of assigned warehouse employees; assign workloads to warehouse workers
- Responsible for end-of-day closeout procedures for carriers and tracking information to assigned groups
- Manage bulk inventory of printed material, conducting quarterly inventories to ensure accuracy and compliance
- Logistics and Operations: Operate lift trucks or hand trucks to move, convey, or hoist shipments from shipping and receiving platforms to storage or work areas, ensuring efficient workflow throughout the day
- Process each received item immediately upon receipt to verify accuracy and condition, addressing and missing or damaged merchandise promptly to maintain customer satisfaction
- Verify shipment for accuracy and compliance with documentation
- Adaptability and Training: Adapt to frequent changes, delays, or unexpected events in a dynamic work environment
- Handle an estimated 10-20 orders processed daily based on sales volume, ensuring timely processing and shipment
- Training and Oversight: Train and oversee Bulk Specialists daily, ensuring adherence to industry standards and compliance requirements.
Lead Inventory Specialist
Medifast
02.2019 - 11.2020
- To maintain accurate inventory counts within WMS, properly manage inventory statuses to include expiring reporting, and to communicate critical inventory levels via daily and weekly reports
- Operate Forklift when needed as well as perform responsibilities as the Warehouse Worker as needed
- Monitor, identify, and correct inventory related to production shorts and system discrepancies
- Work with planning team to help resolve any issues
- Participation in all Physical Inventories to include preparation, counting and performing counts, recording data, and assisting auditors with a goal of 99.9% success rate
- Maintain item Lot tracking and stock rotation
- Report any inventory less than 30 days from expiration prepare scrap request as needed
- Maintain inventory statuses, lot release, and lot holds due to expiry or quality
- Utilize Excel for reporting and tracking
- Use WMS, ERP and other systems to maintain and report inventory levels
- Ability to use and understand RF scanner to perform cycle counting and related tasks.
Lead Wave Planner
Medifast
03.2018 - 01.2019
- Work closely with senior management to understand business goals and priorities
- Use this information to prioritize workflow within the distribution centre
- Develop a robust wave planning process that optimizes resources and minimises bottlenecks
- Coordinate with operations and transportation teams to ensure smooth execution of waves
- Maintain regular communication with the customer service team to understand order volumes, delivery requirements, and any special instructions or requests from customers
- Coordinate closely with operations and transportation teams to align workflow priorities and ensure timely processing and delivery of orders
- Implement systems or software to track the progress of waves throughout the distribution centre
- Monitor key metrics such as order fulfilment rates, cycle times, and resource utilization
- Develop clear procedures for releasing work to the flow based on wave planning and operational priorities
- Ensure that resources are allocated efficiently, and that work is distributed evenly across shifts
- Foster a culture of open communication within the distribution centre
- Regularly communicate with team members, and manager to share updates, address concerns, and solicit feedback
- Provide support to the operations management team by analysing data, identifying trends, and making recommendations to optimize workflow and improve operational efficiency
- Regularly review and evaluate workflow processes to identify areas for improvement
- Implement continuous improvement initiatives to streamline operations and enhance productivity
- Wave Planning and Execution: Develop, analyse, modify, and execute the Wave Plan to ensure predetermined ship schedules are met for all customers, maintaining a balanced workload across all shifts
- Complete wave in the warehouse management system, addressing and resolving wave shortages promptly
- Compile and distribute hourly and final reports to monitor, track, and measure performance at all levels
- Coordinate and Collaboration: Prioritize daily schedules and generate reports as necessary to monitor performance metrics
- Collaborate closely with Transportation Customer Service teams to assess truck loads, fulfil expedite requests, and adjust routing as needed
- Work in tandem with inventory teams to maintain inventory integrity and facilitate replacement product procurement for order fulfilment
- Order Processing and System Management: Translate projected order forecasts, incoming volume, and work scopes into outbound production plans aligned with customer-required dates
- Effectively utilize ERP and WMS systems to prioritize orders and manage workflows
- Calculate order processing lead times-based staffing levels, order mix, value-added service requirements, and order deadlines
- Monitor and assess capacity to optimize operational efficiency and resource allocation
- Issue Resolution and Continuous Improvement: Resolve rejected orders resulting from the wave planning process promptly to prevent aging of orders
- Manage waving for territory and international shipments, assisting with customer documentation and label creation across multiple systems (WMS, NAP/ERP, Agile)
- Ensure minimal distribution downtime by expediting wave releases and addressing any related issues promptly
- Perform any other duties assigned.
Wave Planner
XPO Logistic
02.2017 - 03.2018
- Analyze wave configuration to maximize efficiency and develop new strategies and rules that improve distribution center flow and performance
- Maintain open communication with management and provide information on issues affecting shipping operations
- Engage management, operational leadership and production associates to assist in maintaining service levels, quality expectations and productivity
- Ensure releasing orders from the warehouse management system to the warehouse is being done properly by wave planners
- Wave work according to a defined shipping window
- Any other duties or projects as assigned by management
- Create reports and communicate with external and internal business partners.
Education
Master of Science in Supply Chain Management -
Florida Institute of Technology
01.2023
B.B.A. Degree (Accounting) -
Stella Maris Polytechnic
01.2008
High School Diploma & WAEC -
J.J. Roberts United Methodist School
01.2003
Certificate in Computer Science -
Microsoft, Excel
Skills
- Inventory Management Procedures
- Inventory Tracking
- Checklist Completion
- Documentation And Reporting
- Documentation Verification
- Recordkeeping Requirements
- Document Management
- Delivery Scheduling
- Paperwork Verification
- Schedule Coordination
- Warehouse Logistics
- Report Preparation
- Forklift Operation
- Dockhand Management
- Warehouse Software Systems
- Health And Safety Regulations
- Supply Restocking
- Inventory Transport
- Financial Tracking
- Damage Protection
- Supply Management
- Policy Enforcement
- Applicable Laws And Regulations
- Budget Controls
Personal Information
Marital Status: Single
Timeline
Warehouse Supervisor
Medifast
11.2021 - Current
Team Lead Shipping
Medifast
12.2020 - 10.2021
Lead Inventory Specialist
Medifast
02.2019 - 11.2020
Lead Wave Planner
Medifast
03.2018 - 01.2019
Wave Planner
XPO Logistic
02.2017 - 03.2018
Master of Science in Supply Chain Management -
Florida Institute of Technology
B.B.A. Degree (Accounting) -
Stella Maris Polytechnic
High School Diploma & WAEC -
J.J. Roberts United Methodist School
Certificate in Computer Science -
Microsoft, Excel
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