Adriel Taylor Jr.
Crandall
Summary
Personable and adaptable professional equipped with solid foundation in effective communication and organization. Knowledge of customer service principles and proficiency in managing administrative tasks and data entry. Capable of delivering excellent support to ensure smooth operations and contribute to team success.
Overview
3
3
years of professional experience
Work History
Online Pick-Up Associate
Kroger
09.2025 - Current
- Provided excellent customer service by answering and making phone calls to customers regarding order updates, substitutions, and pickup instructions.
- Handled customer concerns or issues in a calm, solution-focused manner to ensure a positive experience.
- Used handheld devices and Kroger’s ordering system to track inventory, process orders, and resolve item availability issues.
- Accurately selected, organized, and prepared customer grocery orders for pickup while meeting strict time and quality standards.
Guest Associate
AMC Theaters
11.2024 - 09.2025
- Provide great customer service to maintain a positive atmosphere for guests.
- Operated POS systems accurately for ticket and concession sales, handled cash and credit transactions efficiently, and assisted with room location and seating.
- Supported team operations during high-traffic periods, while demonstrating adaptability and a collaborative attitude.
- Responsible for restocking merchandise, cleaning theater rooms and concession area.
Crew Member
Raising Cane's
12.2022 - 06.2023
- Performed cashier duties such as taking orders, payment, and verified orders were correct before handing over to customer.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Informed customers about daily specials in an engaging manner.
- Upheld high standards of productivity and quality in operations.
Education
Business Administration
Trinity Valley Community College
Terrell, TX12.2025
High School Diploma - undefined
Crandall High School
Crandall, TX05.2024
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Cash handling
Timeline
Online Pick-Up Associate
Kroger
09.2025 - Current
Guest Associate
AMC Theaters
11.2024 - 09.2025
Crew Member
Raising Cane's
12.2022 - 06.2023
High School Diploma - undefined
Crandall High School
Business Administration
Trinity Valley Community College