Adrien Edwards
Tuscaloosa
Summary
I’m a hardworking and detail-focused person with experience in fast-paced jobs where accuracy, communication, and problem solving matter. I learn fast, work well independently or with a team, and I stay organized while meeting deadlines. Seeking a Claims Processor role where I can support customers and improve workflow efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics, Inventory & Quality Assurance
Chick-fil-A Dwarf House
Hapeville
02.2020 - 12.2023
- Loaded/unloaded shipments and ensured proper storage of raw and cold produce.
- Maintained accurate inventory records and tracked inbound/outbound shipments.
- Performed daily quality-check data entry to meet company standards.
- Led a team of 20 associates during store operations.
- Managed back-of-house systems including catering and RPK workflows.
Customer Service Representative
Apple
Atlanta
05.2018 - 02.2020
- Provided empathetic issue resolution for customers.
- Adapted quickly to diverse situations and remained calm under pressure.
- Documented customer issues and collaborated on solutions.
- Strengthened communication and customer engagement.
Back of House Team Member
Chick-fil-A
Buckhead
02.2018 - 05.2019
- Improved kitchen efficiency by 10% during peak hours by refining breading process.
- Prepared and cooked up to 800 sandwiches per shift while maintaining quality.
- Mastered all kitchen stations to support overall workflow.
Event Security
Fresh Empire
Atlanta
02.2017 - 11.2018
- Checked IDs, screened bags, and maintained event safety protocols.
- Managed access points and enforced venue regulations.
- Helped de-escalate conflicts using strong communication skills.
Neighborhood Security
Avondale Apartments
Decatur
06.2018 - 09.2018
- Patrolled property to deter criminal activity.
- Monitored security cameras and reported potential issues.
- Ensured resident safety through awareness and communication.
Education
GED -
Gateway Technical College
Atlanta, GACertification -
Elizabeth Andrews High School
Stone Mountain, GASkills
- High attention to detail
- Fast learner
- Strong communication
- Problem solving
- Data entry & documentation
- Customer service
- Teamwork & leadership
- Ability to work under pressure
- Organization
- Remote work ready
- Delivery driver experience
- Leadership
- Video editing
- Preventative maintenance
Certification
- Forklift Certification
- Pallet Jack Certification
Remote Work
Open to remote work
Personal Information
Relocation: Willing to relocate
Timeline
Logistics, Inventory & Quality Assurance
Chick-fil-A Dwarf House
02.2020 - 12.2023
Neighborhood Security
Avondale Apartments
06.2018 - 09.2018
Customer Service Representative
Apple
05.2018 - 02.2020
Back of House Team Member
Chick-fil-A
02.2018 - 05.2019
Event Security
Fresh Empire
02.2017 - 11.2018
GED -
Gateway Technical College
Certification -
Elizabeth Andrews High School