Adrien Loiselle
Grand Rapids,MI
Summary
Experienced with mail delivery and Postal Management of employees, assets and property, and ensuring punctual and accurate service. Also experienced in conducting and have participated in large scale Joint Task Force Mobilization Exercises. Assists in brigade level operations to maintain Michigan readiness. Gives presentations, briefings and reports to high ranking officers in the State of Michigan. Helps the U.S. Army in their retention efforts to help maintain readiness. Maintains physical fitness and other individual battle tasks.
Overview
7
7
years of professional experience
Work History
Infantryman
Michigan Army National Guard
Belmont, MI
01.2018 - Current
- Current position, Assistant OPS NCO S3/ UCC. Conduct Brigade level operations on a large scale.
- Drive unit retention efforts, aligning with Michigan Army National Guards push to retain soldiers.
- Data entry and clerical office work.
- Give presentations and briefings.
- Communicate effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Develop soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
City Letter Carrier
United States Postal Service, USPS
Grand Rapids, MI
08.2018 - Current
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Planned and cased mail in sequence of delivery for designated route.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Promoted community engagement by participating in special events such as Stamp Out Hunger Food Drive and Operation Santa.
- Collaborated with fellow letter carriers to ensure complete coverage of assigned routes during absences or vacations.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
Supervisor, 204B
United States Postal Service, USPS
Grand Rapids, MI
01.2022 - 12.2022
- Oversaw daily operations of the biggest Post Office in the State of Michigan and other offices around the city, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Managed the logistics of the office for route coverage.
- Management of the office included 70 plus employees and 2 other departments.
Education
Cyber Defense
Davenport University
Grand Rapids, MISkills
Logistics, Computer Science, Leadership
Timeline
Supervisor, 204B
United States Postal Service, USPS
01.2022 - 12.2022
City Letter Carrier
United States Postal Service, USPS
08.2018 - Current
Infantryman
Michigan Army National Guard
01.2018 - Current
Cyber Defense
Davenport University