Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adrien Lujan

VACAVILLE,CA

Summary

Dynamic Draft Technician with a proven track record at Hupp Draft Services, excelling in equipment maintenance and customer communication. Expert in technical troubleshooting and service scheduling, I enhanced operational efficiency and ensured safety compliance while delivering exceptional service. Committed to problem resolution and maintaining high standards in service delivery.

Overview

8
8
years of professional experience

Work History

Draft Technician

Hupp Draft Services
01.2024 - 02.2025

Service bar and restaurants' beer lines and faucets.

Flush beer lines with a static or acid cleaning solution.

Disassemble faucets for cleaning and/or repair.

Bill contracted distributors for service.

Interact and accommodate times with bar/restaurant management.

Maintain the service vehicle.

Responsible for the company card for gas and car wash.

Customer Service Representative

Blue & Gold Fleet
07.2017 - 12.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Streamlined ticketing processes to enhance operational efficiency and customer satisfaction.
  • Trained new staff on customer service protocols and company policies for consistent service delivery.
  • Implemented feedback mechanisms to gather customer insights, driving service improvements.
  • Assisted passengers with boarding and providing information on ferry services

Seasonal Laborer

City of Vacaville
05.2023 - 07.2023

Maintained city equipment and company vehicle.

Cleaned rooftops of debris and leaves.

Graffiti removal.

Assist in the installation of speed bags and other gym equipment.

Maintain the city pool.


Education

HVAC/R Certification - HVAC/R

Universal Technical Institute
Sacramento, CA
01-2026

EPA 608 Universal -

Esco Institute

R-410A Certificate -

Esco Institute

OSHA 10 Certification -

OSHA

High School Diploma -

Vacaville High School
Vacaville, CA
06-2014

Skills

  • Equipment maintenance
  • Safety compliance
  • Technical troubleshooting
  • Contract billing
  • Service scheduling
  • Tool handling
  • Customer communication
  • Problem resolution
  • Service vehicle upkeep
  • Time management
  • Operational efficiency

Timeline

Draft Technician

Hupp Draft Services
01.2024 - 02.2025

Seasonal Laborer

City of Vacaville
05.2023 - 07.2023

Customer Service Representative

Blue & Gold Fleet
07.2017 - 12.2023

HVAC/R Certification - HVAC/R

Universal Technical Institute

EPA 608 Universal -

Esco Institute

R-410A Certificate -

Esco Institute

OSHA 10 Certification -

OSHA

High School Diploma -

Vacaville High School
Adrien Lujan