Adriene Hoffman
Marysville
Summary
Entry-level professional eager to leverage academic knowledge in practical settings while driving company growth. Demonstrates strong teamwork skills and a commitment to achieving organizational objectives. Dedicated to delivering exceptional service and fostering continuous learning and development.
Overview
25
25
years of professional experience
Work History
Pharmacy Technician
Meijer
Marysville
2024.12 - Current
- Dispensed medications accurately in a fast-paced environment to ensure patient safety.
- Assisted pharmacists in preparing and labeling prescriptions to ensure timely service for customers.
- Administered flu shots and vaccinations in compliance with pharmacy regulations.
- Collaborated with team members to prioritize and complete medication orders promptly.
- Monitored prescription refill requests and communicated status updates to keep patients informed.
- Addressed customer inquiries with empathy and professionalism to enhance patient satisfaction.
- Created and updated customer profiles, including demographics and medication records.
- Maintained cleanliness and organization of pharmacy workspace to enhance operational efficiency.
Medical Assistant
Ohio Health Physicians
Delaware
2024.01 - Current
- Roomed patients, collected urine specimens, conducted urinalysis, answered phone and MyChart messages, scheduled appointments, followed up with patients to ensure testing completed prior to appointments, and prepared patients for in-office procedures.
- Assisted with biopsies, testapel implantation, bladder scopes, stent removals, and vasectomies to support procedural efficiency and patient care.
- Labeled specimens, cleaned rooms after procedures, and prepared and sterilized instruments to maintain a safe and organized clinical environment.
- Restocked medical supplies in examination rooms to ensure readiness for patient visits.
Medical Receptionist/ Trainer/ Medical Assistant
Memorial Medical Group
Marysville
2013.10 - 2024.01
- Rooming patients, vaccines, urinalysis, glucose testing, INR testing, refills, taking vitals, EKG.
- Became a clinical MA trainer in Jan 2023.
- Trained new hires in clerical roles, enhancing team readiness and operational efficiency.
- Scheduling appointments, answering calls on a multi-line phone system.
- Communicated patient requests to nurse or provider.
- Registering new patients.
- Entering demographic and insurance information into patient charts.
- Scanning patient information, collecting current information from patients.
- Answering patient questions about insurance, billing and testing information.
- Directing patients to the correct locations.
- Request information from other providers/ facilities for patient care.
- Processed prior authorizations for medications with insurance companies, facilitating patient treatment plans.
- Completed paperwork for doctor’s approval and communicated results to patients, ensuring timely access to care.
- Posting payments.
- Processed daily deposits for financial transactions.
- Assigning faxes and mail to the correct provider or nurse.
Receptionist/ Data Entry/ warehouse associate
Trans Cycle Industries
Richwood
2019.10 - 2021.05
- Greet visitors, answer multiline phone.
- Managed supply orders, filed paperwork, copied materials, scanned documents, scheduled interviews, distributed handbooks, and maintained first aid kits.
- Enter information for incoming loads.
- Processed disposal reports, informed truck drivers of scale procedures, and handled incoming paperwork for unloading to maintain workflow efficiency.
- Processing paperwork for verification of disposal.
- Enter results once testing has been done.
- Supported disassembly operations, contributing to workflow efficiency before office transition.
- Assisted in transformer maintenance by draining oil and removing internal components to support safe and effective operations.
- Then I would stack the transformers on pallets.
Sterile Processing associate
Riverside Methodist hospital
2018.01 - 2018.05
- Sterilized surgical instruments, guaranteeing their safety for patient use.
- Cleaned and sanitized surgical instruments according to safety protocols.
- Ensured timely delivery of instruments to the operating room for surgeries.
- Collected and organized surgical instruments, ensuring readiness for operations.
Medical Assisting / Receptionist
Marysville Pediatrics
Marysville
2011.11 - 2013.05
- Coordinated referrals and prior authorizations, managed scheduling, verified insurance, and processed patient letters, ensuring seamless communication and care continuity.
- Administered vaccines and conducted strep swabs, finger sticks, urinalysis, urine cultures, vision screens, hearing tests, and assisted with circumcisions.
- Entered patient demographics and insurance information into charts, maintaining accurate records for efficient patient care.
Medical Assisting/ Receptionist
Hand in Hand Pediatrics
Marysville/Dublin
2008.09 - 2009.11
- Administered vaccines, performed strep throat swabs, conducted finger sticks, and conducted urinalysis to support patient care.
- Recorded patient demographics and insurance details in charts to maintain accurate medical records for efficient patient processing.
- Scheduled appointments and made reminder calls to enhance patient attendance and streamline clinic operations.
Data Entry Associate
Safelite Auotglass
Columbus
2001.06 - 2004.08
- Entered customer data into company databases with precision and attention to detail.
- Reviewed and verified incoming documents for accuracy and completeness.
- Maintained organized records of data entry tasks for efficient retrieval.
- Answered phone calls and communicated with insurance companies to verify coverage.
Education
Sterile Processing Technician -
Columbus State Community College
Columbus, OH2017-12
Medical Assisting Certification -
Marion Technical College
Marion, OH2008-06
Some College (No Degree) - HR Management / Associates Degree
Marion Technical College
Marion, OH2026-05
Nurse aid class -
Tolles Technical Center
Plain City, OHSome College (No Degree) - Medical Billing And Coding
Columbus State Community College
Columbus, OHSkills
- Certified medical assistant
- Clinical procedure assistance
- Medical terminology
- Electronic health records management
- Appointment scheduling
- Insurance verification
- Data entry accuracy
- Microsoft Office
- Email communication
- Confidentiality maintenance
- Patient family communication
- Customer service excellence
- HIPAA compliance
- Team collaboration
- Reliable team player
- Professional ethics
References
- Candy Pauk, 614-561-3403, Supervisor at Hand in Hand Pediatrics
- Misty Carroll, 937-243-2460, Co Worker Internal Medicine
Timeline
Pharmacy Technician
Meijer
2024.12 - Current
Medical Assistant
Ohio Health Physicians
2024.01 - Current
Receptionist/ Data Entry/ warehouse associate
Trans Cycle Industries
2019.10 - 2021.05
Sterile Processing associate
Riverside Methodist hospital
2018.01 - 2018.05
Medical Receptionist/ Trainer/ Medical Assistant
Memorial Medical Group
2013.10 - 2024.01
Medical Assisting / Receptionist
Marysville Pediatrics
2011.11 - 2013.05
Medical Assisting/ Receptionist
Hand in Hand Pediatrics
2008.09 - 2009.11
Data Entry Associate
Safelite Auotglass
2001.06 - 2004.08
Sterile Processing Technician -
Columbus State Community College
Medical Assisting Certification -
Marion Technical College
Some College (No Degree) - HR Management / Associates Degree
Marion Technical College
Nurse aid class -
Tolles Technical Center
Some College (No Degree) - Medical Billing And Coding
Columbus State Community College