Adrienna Manuel
Wilmington,DE
Summary
Versatile and results-oriented professional with extensive experience across multiple industries, including human resources, administration, and operations management. Adept at building strong relationships, optimizing processes, and ensuring compliance with company policies and regulations. Recognized for problem-solving skills, effective communication, and a commitment to driving operational efficiency in dynamic environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vendor Relations Manager
Capstone Logistics LLC.
10.2022 - Current
- Managed vendor performance to maximize profitability and achieve financial objectives.
- Build and maintain relationships with vendors and partners, ensuring seamless administrative operations.
- Identify and implement process improvements to enhance workflow and productivity.
- Hired, managed, developed and trained vendors, established and monitored goals, conducted orientations and administered payroll for all staff.
Senior Talent Acquisition & HR Recruiting Partner
Prince Telecom
01.2022 - 10.2022
- Developed and maintained performance metrics and hiring reports for continuous process improvement.
- Oversaw department day-to-day administrative operations, provided guidance to support staff and enforced compliance with state, federal, and local regulations across organization.
- Oversaw and managed on-boarding processes and programs to successfully integrate new, transferred and promoted employees.
- Facilitated onboarding and orientation for new employees, streamlining the integration process.
- Conducted over 300+ candidate interviews and performed background checks and verification
- Coordinated incoming job requisitions and applications.
Human Resource Specialist II
State of Delaware
10.2020 - 01.2022
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Used new computerized time entry system (eSTAR & PHRST) which allows fewer manual errors (time efficiency) and importing information from one location to another for payroll purposes
- Reviewed and screened over 100+ applicant resumes weekly to identify qualified candidates.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Operations Fulfillment Specialist
Wolters Kluwer - Lien Solutions
02.2017 - 01.2020
- Perform searches, document retrieval, document preparation and execution, filings and/or recordings at all jurisdictional levels
- Managed high-volume order processing liaisoning between Delaware Secretary of State,law firms and financial institutions regarding client filings, processing orders, and document retrieval
- Working to meet very tight deadlines and time constraints for all clients
- Conducted thorough Universal Commercial Code (UCC) research to verify legal documents and ensure compliance with legal and financial regulations.
Education
Associate of Science - Business Administration And Management
Wilmington University
Wilmington, DEHigh School Diploma - Business and Finance
Elkton High School
06.2014
Skills
Employee Relations & Engagement
Onboarding &Training
Performance Management
Data Analysis & Reporting
Full-Cycle Recruitment & Talent Acquisition
HR Policies & Compliance
Payroll Processing & Benefits Administration Vendor & Stakeholder Management
SAP, eSTAR, PHRST, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
Additional Experience
- Claims Analyst/Processor , Delaware Claims Facility (Oct 2016 – Jan 2017)
- Data Entry/Application Processor , Citi (Apr 2016 – Sep 2016)
- Administrative Assistant , McFarlin Motors (Jun 2013 – Jan 2015)
Certification
- HR Policies & Compliance Training
- Payroll & Benefits Administration Certification
- Diversity & Inclusion in Hiring Practices
Accomplishments
- Successfully streamlined onboarding processes, reducing employee ramp-up time by 30%.
- Conducted over 300 interviews, contributing to a 20% improvement in hiring efficiency.
- Spearheaded process improvements that enhanced HR operations and compliance adherence.
Timeline
Vendor Relations Manager
Capstone Logistics LLC.
10.2022 - Current
Senior Talent Acquisition & HR Recruiting Partner
Prince Telecom
01.2022 - 10.2022
Human Resource Specialist II
State of Delaware
10.2020 - 01.2022
Operations Fulfillment Specialist
Wolters Kluwer - Lien Solutions
02.2017 - 01.2020
High School Diploma - Business and Finance
Elkton High School
Associate of Science - Business Administration And Management
Wilmington University
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