Adrienne Avillanoza-Johnson
Richmond,USA
Summary
Dynamic Health, Wellness, and Fitness Coach with over 10 years of experience dedicated to empowering individuals through effective behavior change strategies, motivational interviewing, and habit-based coaching. Proven expertise in remote telephonic and text-based coaching, chronic condition management, weight management, and fitness instruction. Recognized for a compassionate approach that fosters strong client engagement while consistently surpassing performance metrics. Committed to driving transformative health outcomes and promoting sustainable lifestyle changes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Telephonic Health Coach
Assured Allies
Remote
07.2024 - Current
- Conduct 10-15 telephonic evaluations of members through a predefined response tool to enhance intervention strategies for aging in place
- Establish positive relationships with members/caregivers, offering support in new habits and goals.
- Facilitated inbound and outbound communication with members and families, utilizing motivational interviewing techniques to promote successful aging in place.
- Recorded detailed accounts of interventions and associated contacts in electronic records and billing system for efficient tracking and reporting.
- Facilitated team efforts to educate, plan, and evaluate interventions aimed at addressing diverse member requirements.
- Facilitated identification of improvement areas among team members and applied strategic interventions from reliable partners.
Telephonic Wellness Coach
Sharecare
Remote
06.2023 - 03.2024
- Engaged with clients to assess health status and implement personalized strategies for improvement, addressing weight challenges and comorbidities through regular communication.
- Executed high-volume automated outbound and inbound call operations, managing 50-125 calls daily for corporations participating in the Sharecare program.
- Educated clients on self-care practices, leading to enhanced mental wellbeing and reduced stress levels.
- Participated in daily team meetings to support skill development in health coaching and lifestyle coaching techniques. Assisted in practicing motivational interviewing and building rapport with clients. Contributed to team efforts in improving performance metrics.
- Achieved consistent performance improvements by surpassing monthly scoring goals. Drove effective bi-weekly call reviews and annual evaluations to enhance team productivity and meet daily objectives.
Wellness Coach
Noom
Remote
04.2020 - 03.2023
- Executed real-time research initiatives to enhance user motivation and support in health-related objectives, including weight loss, increased activity, and stress management.
- Guided individuals through the transtheoretical model while emphasizing the importance of the four pillars of health.
- Established and nurtured daily connections with 100-150 users, focusing on collaborative growth.
- Developed personalized wellness plans to enhance client health and fitness outcomes.
- Analyzed client feedback to refine coaching methodologies and improve service offerings.
- Empowered clients by teaching them how to set achievable goals that aligned with their personal values and aspirations.
- Evaluated client progress through regular check-ins and follow-up appointments, celebrating milestones and adjusting plans as needed.
Video Wellness Coach
Real Appeal
Remote
07.2015 - 05.2017
- Member enrollment efforts utilizing virtual meetings, emails, calls, and messages to enhance participation in Real Appeal program.
- Tailored member profiles to enhance program engagement and satisfaction.
- Designed and implemented a 52-week accountability coaching program, coaching members in both individual and group settings to foster sustainable nutrition and fitness habits.
- Coordinated and delivered 10-20 virtual group sessions weekly, following structured modules to support participant engagement and knowledge retention.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Personal Trainer
24 Hour Fitness
McKinney, TX
03.2019 - 08.2020
- Ensured safe practices in work outs with proper training, correcting form and giving modification when needed.
- Encouraged clients to reach goals and strive to create an ongoing healthy lifestyle. (Average 10-15 Clients 2-3 Times Per Week)
- Held clients accountable with goals through daily check-in’s, text, and personal daily calendars.
Fitness Instructor
Orangetheory Fitness
Richmond, TX
02.2022 - 05.2023
- Coach a nationwide daily template over a microphone to 10-30 members per session in studio utilizing treadmills, rowers and weight floor portions simultaneously, while still individualizing the workouts to members for personal strengths, goals, weaknesses, injuries or health concerns.
- Built great relationships with members in conjunction with a great coaching style, which resulted in waitlisted classes.
Education
Bachelor of Science - Kinesiology, Minor in Nutrition
University of Houston
Houston, TX12-2014
High School - undefined
Bellaire High School
Bellaire, TX01-2009
Skills
- Collaborating on behavioral goals
- Skilled in motivational interviewing
- Proficient in assessing individuals' readiness for change
- Knowledgeable in behavioral cognitive concepts
- Facilitating goal-oriented personal development
- Client-focused program creation for health improvement
- Executes comprehensive health evaluations for new members
- Skilled in CRM software including Salesforce and Five9
- Adaptable to new procedures
- Individually motivated and driven
- Strong independent worker
- Tenacious and focused professional
- Proficient in leading and supporting teams
- Effective time management skills
- Detail-oriented
- Pursues growth opportunities
Certification
- National Board for Health and Wellness Coaching Certificate December 2024
- NASM Certified Nutrition Coach Currently Renewed, every 2 years since 06/2022
- NASM Fitness Nutrition Specialist Certificate 06/2018
- NASM Certified Personal Trainer Currently Renewed, every 2 years since 2017
- Adult and Infant CPR/First Aid/AED Currently Renewed, every 2 years since 2017
Timeline
Telephonic Health Coach
Assured Allies
07.2024 - Current
Telephonic Wellness Coach
Sharecare
06.2023 - 03.2024
Fitness Instructor
Orangetheory Fitness
02.2022 - 05.2023
Wellness Coach
Noom
04.2020 - 03.2023
Personal Trainer
24 Hour Fitness
03.2019 - 08.2020
Video Wellness Coach
Real Appeal
07.2015 - 05.2017
High School - undefined
Bellaire High School
Bachelor of Science - Kinesiology, Minor in Nutrition
University of Houston