Adrienne Burks
MS
Summary
I am a dependable employee seeking the opportunity to expand my skills. I am a very dedicated employee with great strengths in communication, problem- solving, and great people skills. I am self- motivated and highly reliable. I know howto be a great leader as well as a great team player
Overview
10
10
years of professional experience
Work History
Admitting Clerk
River Oaks Hospital
04.2020 - 10.2024
- Verified patient details and insurance coverage and collected co-pays.
- Reduced wait times for patients by efficiently managing high-volume admission periods during peak hours.
- Developed strong rapport with patients and family members, ensuring a compassionate and professional atmosphere during the admissions process.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
- Arranged forms and charts for each patient.
Order Packer
Merchants Food
03.2018 - 02.2019
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
Front Desk Clerk
Holiday Inn
02.2015 - 01.2017
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
Education
Delta Technical College
Ridgeland, MS10-2023
High School Diploma -
Hinds AHS
Utica, Ms05-2013
Skills
Wimdows Microsoft Word Communication Problem Solving Multitasking Conflict Resolution Data Entry Active Listening Leadership Team Player Punctual Reliable Microsoft Excel Customer Relationship Management (CRM)
Timeline
Admitting Clerk
River Oaks Hospital
04.2020 - 10.2024
Order Packer
Merchants Food
03.2018 - 02.2019
Front Desk Clerk
Holiday Inn
02.2015 - 01.2017
Delta Technical College
High School Diploma -
Hinds AHS
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