Hi, I’m
Adrienne Darden
Somerset,NJ
Summary
Dedicated Professional with over 10 years of customer service experience. I am a multifaceted customer service rep who is well versed in deescalating customer related issues with an analytical and diligent approach to building customer relationships. I’m eager to successfully work as part of a team to reach professional and business goals as well as form positive relationships with my coworkers and management team. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
9
years of professional experience
1
Certification
Work History
Ruby Tuesday
Server
12.2024 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Pharmscript
Pharmacy Technician
12.2023 - Current
Job overview
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
Takyz Tyme
Bus Driver
09.2015 - Current
Job overview
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Education
Impetus , North Brunswick, NJ
Medical Assistant from Concentration in EKG And Phlebotomy
DeVry University, North Brunswick, NJ
from Business Management
Piscataway High School , Piscataway, NJ
Diploma
06.2021
Skills
- Windows Literate
- Adaptability to new/updated software
- Independent problem solver
- Self motivated
- Pleasant and polished phone etiquette
- Outbound and inbound experience
- Sales and appointment coordinator
Certification
PTCB CPhT Certification
Timeline
Server
Ruby Tuesday
12.2024 - Current
Pharmacy Technician
Pharmscript
12.2023 - Current
Bus Driver
Takyz Tyme
09.2015 - Current
PTCB CPhT Certification
Impetus
Medical Assistant from Concentration in EKG And Phlebotomy
DeVry University
from Business Management
Piscataway High School
Diploma
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