Adrienne Davison
St Louis,MO
Summary
Adept at decision-making under pressure, Excelled as a Driver Specialist at Uber and Lyft, maintaining a 4.98 rating through superior customer service and vehicle maintenance knowledge. At Gateway Roofing, safeguarded confidentiality and streamlined operations, demonstrating ability to manage tasks efficiently. Tenure as Owner of 1 ConXtion LLC showcases knack for fostering client relationships and driving business growth.
Overview
25
25
years of professional experience
Work History
Driver Specialist
Uber And Lyft
03.2019 - Current
- Maintaining diamond status 4.98 rating 96% acceptance rate and 1% cancellation..
- Performed thorough pre-trip inspections of the vehicle before every shift, minimizing downtime due to mechanical issues.
- Enhanced customer satisfaction by providing timely and efficient trips.
- Attended regular training sessions to stay up-to-date on industry best practices for safe and efficient driving techniques.
- Provided superior customer service by handling inquiries courteously and resolving issues efficiently.
- Ensured compliance with local traffic laws at all times, maintaining an exemplary driving record.
Executive Administrative Assistant
Gateway Roofing
11.2018 - 06.2023
- Maintained confidentiality when handling sensitive information, protecting company interests and 20 employees privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing 2bexecutives to focus on high-priority responsibilities without distraction.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
Owner
1 ConXtion LLC
01.2014 - 09.2022
- Managed day-to-day business operations.
- Developed and maintained strong relationships with high profile clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by 30 team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Collections Account Manager
U.S. Bank
12.1999 - 05.2014
- Consistently met or exceeded monthly targets for successful collections, contributing to the overall financial health of the organization.
- Trained new team members in company policies, procedures, and best practices for successful collections management.
- Enhanced department reputation by establishing rapport with clients, demonstrating an understanding of their financial situation, and offering assistance where possible.
- Managed $1,000,000 plus monthly account portfolio effectively, ensuring accurate record-keeping and timely follow-ups on outstanding balances.
Education
Bachelor of Theology - College Student Counseling And Personnel Services
Destiny Christian University
Winter Haven, FL05.2020
High School Diploma -
Hazelwood East High School
St Louis, MO06.1996
Skills
- Logbook management
- Decision-Making Under Pressure
- Customer Relations
- Regulatory Compliance
- Complaint resolution
- Team Development
- Verbal and written communication
- Passenger Safety
Languages
American Sign Language
Limited Working
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Driver Specialist
Uber And Lyft
03.2019 - Current
Executive Administrative Assistant
Gateway Roofing
11.2018 - 06.2023
Owner
1 ConXtion LLC
01.2014 - 09.2022
Collections Account Manager
U.S. Bank
12.1999 - 05.2014
Bachelor of Theology - College Student Counseling And Personnel Services
Destiny Christian University
High School Diploma -
Hazelwood East High School