Adrienne Edge
Laurel,Delaware
Summary
Dynamic professional with a proven track record, adept in time management and organization skills. Skilled in Microsoft Office Software , Excel, QuickBooks, and quick adaption of all office softwares and functionality. Experienced in all facets of customer service through meticulous attention to detail and proactive problem-solving skills
Overview
13
13
years of professional experience
Work History
Online Seller/Shipper/Supplier
EBay Inc
Online Worldwide
06.2020 - Current
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
Medical Billing/Receptionist
Delaware Vision Academy
Wilmington Delaware
04.2011 - 06.2016
- Responsible for all insurance verification for patients and billings per insurance claim per visit
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained and updated website and Facebook accounts.
Education
Diploma - College Prep
Seaford Senior High School
Seaford, DE06.1993
Skills
- Online platforms
- Inventory Management
- Pricing strategy
- Payment Processing
- Microsoft Word
- Excel
- Navinet Software
- Media Advertising
- QuickBooks Pro
- Organized
- Prompt in correspondence
Timeline
Online Seller/Shipper/Supplier
EBay Inc
06.2020 - Current
Medical Billing/Receptionist
Delaware Vision Academy
04.2011 - 06.2016
Diploma - College Prep
Seaford Senior High School