Organized team leader experienced in directing activities of workgroups while building positive rapport and trust within the team. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
14
14
years of professional experience
Work History
Team Lead at Bayou Beanery
The Bayou Church
05.2023 - Current
Volunteer position at coffee shop located within church
Promoted to Team Lead position after working directly with church leaders to create positive environment and fellowship among other volunteers
Coach team members in techniques necessary to complete job tasks serving over 150 customers every Sunday
Work different stations to provide optimal coverage.
Train new team members by relaying information on company procedures and safety requirements.
Northeast Regional Account Executive
Jet Dental
06.2022 - Current
Serve clients with knowledgeable, friendly support at every stage of setting up onsite dental events
Work with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Builds relationships with clients and community to promote long term business growth.
Contributes to team objectives in fast-paced environment.
Sets and achieves company defined sales goals.
Increases sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
Identifies new business opportunities through cold calling, networking, marketing and prospective database leads.
Lead Clinical Dental Assistant
Drs. J. Jerome Smith, J. Domingue
06.2009 - 06.2022
Lead team of 6 dental assistants in very fast-paced surgical implant practice
Assist with surgical and non-surgical procedures
New patient treatment coordinator on part- time basis
Ability to take and evaluate cone beam CT scans
Responsible for maintaining clinical operation room, taking inventory of many products used within office, and placing orders as needed
Responsible for tracking referral patients, composing letters, and sending letters to referral doctors
Also maintain excel spreadsheets for implant placement data, calculating success/failure rates of implants, and treatment presented and accepted within office
Familiar with MS Office Suite
Developed and implemented software solutions based on client requirements
Tested and refined software prior to rollout
Released ad hoc product patches
Education
No Degree - Expanded Duty Dental Assistant Certification
LSU Continuing Education
New Orleans, LA
05.2010
Bachelor of Science - Biological Sciences
Louisiana State University
Baton Rouge, LA
05.2009
Associate of Science - Science
Louisiana State University
Eunice, LA
05.2007
Skills
Process Improvement Initiatives
Operational Efficiency and Safety
Field Support
Social Justice
Lead Identification
Quality Standards
Coordinate Events
Timeline
Team Lead at Bayou Beanery
The Bayou Church
05.2023 - Current
Northeast Regional Account Executive
Jet Dental
06.2022 - Current
Lead Clinical Dental Assistant
Drs. J. Jerome Smith, J. Domingue
06.2009 - 06.2022
No Degree - Expanded Duty Dental Assistant Certification