Customer-focused professional with successful 17-year career in pediatric sector. Dynamic successful applying excellent communication and customer service skills in a busy medical office environment. Knowledgeable with HIPAA and OSHA laws.
Overview
17
17
years of professional experience
Work History
Office Manager/Medial Assistant
Eastside Pediatrics
05.2007 - Current
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.