Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Adrienne Girouard

Swedesboro,NJ

Summary

Dynamic leader and meticulous proofreader with a proven track record at Capgemini Financial Services, enhancing customer satisfaction and team performance. Expert in time management and complex problem-solving, I significantly improved document accuracy and quality. Skilled in verbal and written communication, I fostered a results-driven environment, elevating project delivery standards without exceeding a single numerical percentage.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Proofreading Manager

Capgemini Financial Services
12.2015 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Proofreader

Maple Direct, Inc.
04.2013 - 12.2015
  • Improved document accuracy by meticulously proofreading and editing various types of content.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Maximized document quality by suggesting revisions for awkward phrasing or unclear language.
  • Revised work to identify missed mistakes before completing assigned assignments.

Quality Assurance/Proofreader

Foundry9
12.2010 - 04.2013
  • Improved document accuracy by meticulously proofreading and editing various types of content.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Maximized document quality by suggesting revisions for awkward phrasing or unclear language.
  • Revised work to identify missed mistakes before completing assigned assignments.

Quality Assurance/Proofreader

Direct Group
04.2007 - 12.2010
  • Researched content and grammatical issues to check accuracy of information.
  • Collaborated with writers and editors to improve overall content clarity and readability.
  • Enhanced publication quality by identifying and correcting grammatical, punctuation, and spelling errors.
  • Compared assigned tasks to internal and external information databases for accuracy and plagiarism.

English Teacher

Delsea Regional HS
09.2005 - 06.2007
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.

Education

Bachelor of Arts - English, Secondary Education

Rowan University
Glassboro
12.2001

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving

Accomplishments

Received several certifications while working at Capgemini Financial Services. Certifications include Banking I, Connected Leadership (Yale University), Connected Management certification, and Women in Leadership.

  • Supervised team of 3 staff members.

Certification

  • CM - Certified Manager Certification
  • Leadership Certification (Yale)
  • Managing Responsibly (University of Manchester)
  • Connected Manager Training (Capgemini University)

Languages

English
Full Professional
Spanish
Elementary

Timeline

Proofreading Manager

Capgemini Financial Services
12.2015 - Current

Proofreader

Maple Direct, Inc.
04.2013 - 12.2015

Quality Assurance/Proofreader

Foundry9
12.2010 - 04.2013

Quality Assurance/Proofreader

Direct Group
04.2007 - 12.2010

English Teacher

Delsea Regional HS
09.2005 - 06.2007

Bachelor of Arts - English, Secondary Education

Rowan University

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Adrienne Girouard