Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ADRIENNE JANUARY

Bakersfield,CA

Summary

Recovery professional with comprehensive background in supporting individuals through their recovery journeys. Adept at fostering collaborative environment and achieving significant client progress. Known for reliability, adaptability, and proficiency in motivational interviewing and crisis intervention.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Lead Recovery Coach

Crestwood Rehabilitation Center
08.2011 - Current
  • Assist clients with daily functions and assured safety and well-being of patients.
  • Transportation to and from appointments
  • Monitors patients with acute conditions
  • Assists/ Implement Plans Intake interviews.
  • Promote positive daily, living, interpersonal and hygiene skills to clients counseling 1:1 sessions
  • Behavior interventions, Assist Kern County Personnel with conserved clients, temporary conservatorship , 180 day holds, Long -Term Care.
  • Developed and implemented individualized treatment plans.
  • Assisting in the provision of the therapeutic milieu by monitoring and communicating with clients, providing rehabilitation groups under supervision, and assisting in
  • Participating as a team member in crisis intervention situations.
  • Participating as a team member in crisis intervention situations.
  • Direct communication with local pharmacy for medications orders

Service Coordinator

Kern Regional Center
08.2022 - 11.2022
  • Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Developed comprehensive service plans tailored to individual client needs, resulting in high levels of satisfaction.
  • Resolved customer complaints and issues to drive satisfaction and loyalty.
  • Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
  • Developing and implementing Individual Program Plans (IPPs) and Person-Centered Plans (PCPs), monitoring service delivery, and ensuring compliance with state and federal regulations.

Instructional Aide

Kern County Superintendent of Schools
08.2005 - 08.2017
  • ABA therapy.
  • Preparation of breakfast and lunch.
  • Discrete Trial Training (DTT).
  • Follows and implement intervention plans or process to provide service and support to the students to meet IEP goals or intervention plan goals.
  • Versatility between age group on motor and cognitive skills.
  • Teaching daily life skills.

Custodian I

Kern County Superintendent of Schools
11.2007 - 12.2011
  • Maintain an assigned facility, group of buildings, or office space in a clean, orderly, and secure manner following a predetermined schedule.
  • Sweep, mop, strip, wax, and seal floors
  • Move and arrange furniture and equipment in preparing multipurpose rooms or classrooms for special events or meetings.
  • Pick up paper and other debris from grounds, walk areas, and the areas adjacent to the facilities.
  • Clean restrooms and work areas.
  • Empty and clean waste receptacles, including trash barrels.
  • May perform minor maintenance tasks in keeping assigned areas safe and operational.
  • May occasionally perform routine grounds maintenance functions.
  • Wash windows and walls.

Direct Support Provider

Mentor Network
11.2009 - 07.2011
  • Ambulating, turning, and positioning in bed.
  • Range of Motion.
  • Kept linen areas clean, emptied and cleaned urinals and bedpans, removed dirty linens from hampers.
  • Provided behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Assisted patients with bathing, dressing, and daily hygiene and grooming.

Facility Manager

A Servants Heart Group Home for girls
01.2006 - 01.2007
  • Transport clients to and from doctor appointments, counseling sessions, school
  • 1:1 counseling
  • Laundry duties
  • Housekeeping
  • Medication Administration
  • Assure the effective functioning of a facility to provide an efficient and safe working environment for employees and their activities by using best business practices to manage resources, services and processes to meet the needs of the company

Call Center Customer Service Representative

ACS
03.2006 - 07.2006
  • Answer phones and respond to customers request
  • Sell product and place customer order in computer system
  • Provide customers with product and service information
  • Identify research and and resolve customer service issues
  • New activations
  • Technical Support
  • Research misapplied payments & Research billing issues.

Education

Bachelor of Applied Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ
11.2021

Master of Science - Social Work

Grand Canyon University
Phoenix, AZ
02-2028

Skills

  • Strong communications skills
  • Computer and technical literacy
  • Critical thinking
  • Adaptable and Flexible
  • Tenacity
  • Client advocacy
  • Recovery and rehabilitation
  • Clerical
  • Supporting Daily Living Needs
  • Emotional Support
  • Creative Solutions
  • Cognitive Behavior Practices
  • Treatment Planning

Certification

Certificate in Human Services and the Criminal Justice System

Languages

English

Timeline

Service Coordinator

Kern Regional Center
08.2022 - 11.2022

Lead Recovery Coach

Crestwood Rehabilitation Center
08.2011 - Current

Direct Support Provider

Mentor Network
11.2009 - 07.2011

Custodian I

Kern County Superintendent of Schools
11.2007 - 12.2011

Call Center Customer Service Representative

ACS
03.2006 - 07.2006

Facility Manager

A Servants Heart Group Home for girls
01.2006 - 01.2007

Instructional Aide

Kern County Superintendent of Schools
08.2005 - 08.2017

Bachelor of Applied Science - Criminal Justice Administration

University of Phoenix

Master of Science - Social Work

Grand Canyon University

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