Adrienne Kallstrom
Butte,MT
Summary
Dynamic and friendly professional with exceptional customer service skills. Proficient in cash handling, ensuring accuracy and efficiency in fast-paced environments. Adept at training new employees and maintaining high standards of cleanliness and safety, ensuring a positive experience for all customers. Committed to creating positive experiences and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Grocery Store Cashier
The Goose
Bayview, WA
08.2021 - 02.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Recommended products to customers to drive sales.
- Stayed current on available products, store promotions and customer service policies to better serve shoppers.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience
- Performed cash, card and check transactions to complete customer purchases.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Barista
Cafe Delisio
Oak Harbor, WA
04.2019 - 08.2021
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils and seating areas daily.
Barista
Whidbey's Coffee
Freeland, WA
08.2015 - 01.2018
- Prepared coffee, cleaned dining areas, opened register and carried out other opening duties.
- Cultivated ability to recall customers names and orders each by face.
- Memorized ingredients and recipes for specialty drinks.
- Made and served beverages with speed, quality and consistency.
- Controlled line and crowd with quick, efficient service
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
Skagit Valley College
Mount Vernon, WAVeterinary Assistant - undefined
Pima Medical Institue
Seattle, WA2006
Skills
- Exceptional customer service
- Employee training
- Excellent math skills
- Friendly and outgoing
- Accurate cash and change handling
- Cash Register Operations
- Monthly Inventory
- Attention to Detail
- Adaptive and Creative
- Safe Food Handling Practices
- Espresso Machine Operation and Maintenance
Timeline
Grocery Store Cashier
The Goose
08.2021 - 02.2022
Barista
Cafe Delisio
04.2019 - 08.2021
Barista
Whidbey's Coffee
08.2015 - 01.2018
Veterinary Assistant - undefined
Pima Medical Institue
Skagit Valley College