Adrienne McIntire Earle
Northwood,OH
Summary
Versatile Banking professional successful at cross-selling bank products and services. Hardworking and outgoing team member skilled in cash handling processes and management principles. Capable Teller with outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Teller
Huntington National Bank
Oregon, OH
06.2021 - 03.2022
- Provides a welcoming rapport with customers entering the branch while using strong organizational skills to multi-task and work at a fast pace while answering phones in a professional demeanor.
- Talented at generating referrals for other banking products for our customers, including educating customers on our latest tools and technology, frequently exceeding branch expectations.
- Talented at collecting documentation, resolving discrepancies through a high degree of internet proficiency.
- Able to handle cash and process customer transactions efficiently with superior typing, data entry and filing skills while balancing daily.
- Answers customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Adheres to all operational , security, risk and regulatory policies and procedures.
Corporate Trainer
Eat'n Park Hospitality Group Inc.
Monaca, PA
11.2015 - 06.2016
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Pickup Window Specialist
Eat'n Park Hospitality Group Inc.
Monaca, PA
06.2011 - 06.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Server
Eat'n Park Hospitality Group Inc.
Monaca, PA
06.2006 - 06.2016
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and appetizers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education
Bachelor of Arts - Letters, Arts And Sciences
Pennsylvania State University
Monaca, PA2008
Skills
- Strong Account Analysis Skills
- Compliance, Banking Laws and Regulations
- Exceptional Customer Service
- Accounting systems and software
Accomplishments
Regional ICare Winner
Certification
Train the Trainer
Smiles PLUS
Volunteerism
- Organized the Gloves On Campaign, a winter coat drive amongst all the Huntington branches within the district.
- Food Drive at The Tabernacle, Toledo, OH
- Salvation Army Red Kettle Champaign, Toledo OH
- Toledo Humane Society, Maumee, OH
- Partners for Clean Streams, Perrysburg, Ohio
Timeline
Teller
Huntington National Bank
06.2021 - 03.2022
Corporate Trainer
Eat'n Park Hospitality Group Inc.
11.2015 - 06.2016
Pickup Window Specialist
Eat'n Park Hospitality Group Inc.
06.2011 - 06.2016
Server
Eat'n Park Hospitality Group Inc.
06.2006 - 06.2016
Bachelor of Arts - Letters, Arts And Sciences
Pennsylvania State University
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