Paola Duarte
Las Vegas,NV
Summary
Dedicated Logistics professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate jobseeker with strong organizational skills eager to secure entry-level position in any environment. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Teller
Credit Union 1
Henderson, NV
06.2021 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
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Forklift Operator
DHL Supply Chain
North Las Vegas, NV
04.2019 - 06.2021
- Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
- Operated all loaders, clamp, Order picker and Forklift equipment safely and efficiently to prevent damage to items and avoid injuries.
Sales Advisor
H&M Hennes & Mauritz
Las Vegas, NV
11.2017 - 08.2019
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
- Trained and mentored new sales representatives.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
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- Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
Education
Associate Of Applied Business - Business Administration
College of Southern Nevada
Las Vegas, NV 08.2015 - 05.2019
Bachelor Of Business Administration - Business Administration And Management
Nevada State College At Henderson
Henderson, NV 08.2020 - 05.2022
Skills
- Relationship building and management
- Spanish Speaking
- Strong Account Analysis Skills
- Exceptional Customer Service
- Excellent time management skills
- Business Development
- Advanced Clerical Knowledge
- Rapid data entry skills
- Safety standards and protocols
- Documentation
- Warehouse operations
- Efficient data entry
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Earned employee of the quarter for outstanding performance.
Timeline
Teller
Credit Union 1
06.2021 - Current
Bachelor Of Business Administration - Business Administration And Management
Nevada State College At Henderson
08.2020 - 05.2022
Forklift Operator
DHL Supply Chain
04.2019 - 06.2021
Sales Advisor
H&M Hennes & Mauritz
11.2017 - 08.2019
Associate Of Applied Business - Business Administration
College of Southern Nevada
08.2015 - 05.2019
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