Summary
Work History
Education
Skills
References
Timeline
Generic

Adrienne Miles

Indianapolis,IN

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Work History

Massage Therapist

Spavia Day Spa
Indianapolis, IN
07/07/18 - Current
  • Assess customers needs and provided appropriate services.
  • Maintained customer records and updated them as necessary.
  • Ensured proper use of cleaning materials and equipment.
  • Followed established protocols while performing daily cleaning tasks.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively.
  • Maintained updated knowledge through continuing education and advanced training.
  • Built positive client relationships and assisted them through treatment.

Esthetician

Spavia Day Spa
Indianapolis, IN
07/07/18 - Current
  • Provided warm greetings to spa clients and informed them about available services.
  • Adhered to safety protocols throughout all procedures to minimize risk of injury or infection.
  • Checked supplies inventory regularly to ensure adequate stock levels at all times.
  • Provided waxing services to clients for various areas, including eyebrows, lip, chin, and full face.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Assisted in the development of customized skin care regimens for clients.
  • Recommended additional treatments or products based on individual customer needs.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Educated clients on proper skin care techniques according to individual needs.
  • Built positive client relationships and guided clients through treatments.

Education

Certificate of Completion - Massage Therapy

Kaplan College
Indianapolis, IN
05-2007

Skills

  • Understands spa services
  • Sports Massage
  • Swedish Massage
  • Deep Tissue Massage
  • Hot Stone Massage
  • Prenatal Massage
  • Reflective listening
  • Customer Consultation
  • Treatment Planning
  • Service Optimization

References

References available upon request.

Timeline

Massage Therapist

Spavia Day Spa
07/07/18 - Current

Esthetician

Spavia Day Spa
07/07/18 - Current

Certificate of Completion - Massage Therapy

Kaplan College
Adrienne Miles