Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Massage Therapist
Meridian Massage Spa
Ashburn, VA
12.2022 - Current
Performed quality, therapeutic bodywork to meet clients' needs.
Performed deep muscle, swedish, hot stone, and other types of massage and treatments.
Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Utilized membership model to build recurring client relationships and improve wellness.
Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.
Spa Manager
Origins Thai Spa
Sterling, VA
02.2016 - 11.2022
Plan, direct and coordinate activities of Thai Massage spa.
Responsible for the day-to-day operations of the spa.
Ensure that all policies and procedures are adhered to.
Hire, train and supervise staff.
Create work schedule and monitor staff performance.
Respond to customer inquiries or complaints and initiate corrective action if required.
Maintain client database
Assist the management with developing and implementing marketing strategies.
Monitor sales and create promotion activities to stimulate sales.
Record daily cash flow and assist the management in budget preparation.