Felicia Martinez
Seven Gables Real Estate
Santa Ana,CA
21
years of professional experience
Qualified Transaction Coordinator with strong background in managing real estate transactions. Efficiently coordinated numerous closings, ensuring all documentation was accurate and deadlines met. Demonstrated organizational skills and attention to detail, facilitating seamless communication between all parties involved meanwhile keeping transactions Department of Real Estate compliant.
Work History
Claims Representative
3 Years 9 Months- Processed claims efficiently while ensuring adherence to regulatory guidelines and company policies.
- Resolved customer inquiries promptly to strengthen claims handling service quality and overall satisfaction.
- Collaborated with healthcare providers to gather documentation for claim adjudication.
- Trained new team members on claims processing systems and accuracy and compliance best practices.
Transaction Coordinator/Licensed Realtor
21 Years 1 Month- Coordinated all aspects of real estate transactions from contract initiation to closing.
- Ensured compliance with Department Of Real Estate throughout transaction processes.
- Managed communication between clients, agents, Escrow officers and title companies to streamline workflows.
- Developed and maintained efficient filing systems for transaction documentation and records management.
- Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
- Led training sessions on software tools used for tracking transactions and managing agent relationships.
- Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
- Reduced errors in contract preparation with meticulous attention to detail and thorough understanding of legal requirements.
Education
Associate of Arts - Product Development/Merchandising
Skills
Client relationship building
Transaction monitoring
Deadline management
Document coordination
File management
Escrow coordination
Risk management
Problem-solving
Teamwork and collaboration
Timeline
Claims Representative
United Healthcare Group
01.2023 - CurrentRead More
Transaction Coordinator/Licensed Realtor
Seven Gables Real Estate
09.2005 - CurrentRead More
FIDM/Fashion Institute of Design & Merchandising
Associate of Arts from Product Development/Merchandising
Read More