Adrienne Pack
Nashville,AR
Summary
Highly driven worker able to maintain a positive attitude under pressure and focused on welcoming the challenge and responsibility of new assignments. Efficient office experience with years of experience answering high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with drive to succeed.
Overview
15
15
years of professional experience
Work History
Recruiter
Contract Freighters, Inc
Joplin, Missouri
08.2020 - Current
- Sourced and screened potential candidates for open positions.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Developed job descriptions and postings to attract qualified applicants.
- Conducted in-depth interviews with top candidates to assess skills and fit.
- Maintained Applicant Tracking System records of all applicants.
- Provided feedback to unsuccessful applicants on the status of their applications.
- Collaborated with hiring managers to understand position requirements.
- Explained job duties, compensation and benefits to potential candidates.
- Reviewed employment applications, candidate backgrounds, skills, compensation needs and other qualifications.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
Recruiter
Southern Refrigerated Transportation LLC
Texarkana, AR
10.2017 - 05.2020
- Sourced, qualified and conducted screening interviews with job candidates, as well as running background information.
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Collaborated with recruitment to achieve hiring goals.
- Participated in company wide development meetings to obtain feedback on performance and expectations.
- Collaborated with dispatch to determine staffing needs or recommend potential candidates.
- Trained new recruiting hires on the software we used for hiring drivers.
911 Call Taker
Pafford Emergency Medical Services
Hope, AR
07.2017 - 12.2017
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Responded to emergency calls routed by the automatic distribution system.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Managed hundred of cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
- Used radio, telephone and computer system to update first responders with new information.
Waitress
Smokin' Rick's Hickory House
Nashville, AR
08.2016 - 05.2017
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Partnered with team members to efficiently serve food and beverages.
- Answered phones politely and promptly, accurately recording and confirming orders.
- Prepared dining rooms for next business day by resetting room, cleaning surfaces and replenishing supplies.
- Checked on guests to verify satisfaction.
- Calculated charges, issued table checks and collected payments from customers.
Recruiter
Southern Refrigerated Transportation
Texarkana, AR
08.2014 - 06.2016
- Sourced, qualified and conducted screening interviews with job candidates, as well as running background information.
- Provided recruiting activity reports to management utilizing industry-specific software and guidelines.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Collaborated with recruitment to achieve hiring goals.
- Participated in company wide development meetings to obtain feedback on performance and expectations.
- Collaborated with dispatch to determine staffing needs or recommend potential candidates.
- Trained new recruiting hires on the software we used for hiring drivers.
Gift Shop Assistant
Crater Of Diamonds State Park
Murfreesboro, AR
01.2010 - 01.2014
- Designed and deployed new display ideas to improve accessibility to merchandise.
- Stayed up to date on the park's diamond finds as well as its history to better inform customers.
- Used register to ring up customer purchases, process payments and issue receipts.
- Recommended merchandise to customers based on needs and preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Bachelor of Integrated Studies -
Henderson State University
Arkadelphia, AR05-2022
High School Diploma -
Nashville High School
Nashville, AR05.2004
Skills
- Applicant sourcing
- Background checks
- Microsoft Office expertise
- Employment verification
- Interviewing
- Professional customer service
- Excel spreadsheets
- Time management
- Dedicated team player
Timeline
Recruiter
Contract Freighters, Inc
08.2020 - Current
Recruiter
Southern Refrigerated Transportation LLC
10.2017 - 05.2020
911 Call Taker
Pafford Emergency Medical Services
07.2017 - 12.2017
Waitress
Smokin' Rick's Hickory House
08.2016 - 05.2017
Recruiter
Southern Refrigerated Transportation
08.2014 - 06.2016
Gift Shop Assistant
Crater Of Diamonds State Park
01.2010 - 01.2014
Bachelor of Integrated Studies -
Henderson State University
High School Diploma -
Nashville High School
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