Work Preference
Summary
Overview
Work History
Skills
Work Availability
Timeline
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Adrienne Perkins

Maumee,OH

Work Preference

Desired Job Title

CFO – Office AdministratorRetail Associate/Assistant Purchaser

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Maumee, OHPerrysburg, OHRossford, OHWaterville, OH
Open to relocation: No

Important To Me

Work from home optionPaid time offHealthcare benefits401k matchPaid sick leaveCareer advancementWork-life balance

Summary

Detail-oriented administrative professional with expertise in clerical functions and office management. Skilled in invoicing and purchase order processes, committed to delivering exceptional customer service. Ready to enhance team performance in an innovative environment focused on continuous improvement.

Overview

21
21
years of professional experience

Work History

Caregiver

Synergy Home Care, Home Health Care
Maumee, OH
04.2026 - Current
  • Provided compassionate, personalized care to clients, enhancing overall quality of life.
  • Assisted clients with daily activities, ensuring safety and comfort at all times.
  • Monitored client health conditions, reporting changes to healthcare professionals promptly.
  • Developed and maintained strong relationships with clients and families to promote trust and engagement.
  • Coordinated transportation for clients to appointments, ensuring timely arrivals and departures.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

CFO – Office Administrator

Tender Loving Carpet Care
Hagerstown, MD
01.2016 - 04.2026
  • Oversaw invoicing operations for all billable transactions, facilitating seamless financial interactions with multiple property management companies.
  • Analyzed customer requirements and provided tailored estimates to enhance client engagement and satisfaction.
  • Oversaw the processing of incoming payments to maintain cash flow and financial integrity.
  • Curated and refreshed online content with recent project visuals and details, facilitating informed decision-making for prospective customers.
  • Led budgeting initiatives, optimizing resource allocation across departments for maximum efficiency.
  • Reduced operational costs by identifying areas for improvement and implementing cost-saving measures across various departments.

Retail Associate/Assistant Purchaser

Hearty Pet Retail Supply Store
Hagerstown, MD
05.2018 - 04.2019
  • Achieved high customer satisfaction through effective greeting and assistance with in-store product sales. Delivered tailored information to address specific customer needs and situations. Increased customer engagement by providing relevant product insights tailored to individual inquiries. Enhanced sales through attentive support. Enhanced customer experiences by delivering timely and accurate information, leading to improved product sales and satisfaction.
  • Managed end-to-end sales processing for customers, ensuring accuracy and timely fulfillment of orders.
  • Provided comprehensive support by addressing inquiries related to programs and events, as well as product availability in-store and online.
  • Enhanced product acquisition processes by researching distributor offerings. Streamlined purchase order creation for special items, improving procurement efficiency.
  • Developed and dispatched purchase orders to distributors, ensuring streamlined processing and inventory management.
  • Streamlined inventory operations by accurately processing incoming products and tracking purchases. Determined pricing for new items through comprehensive cost analysis.
  • Maintained organized inventory and restocked shelves to ensure product availability.

Member Services Specialist

YMCA of Hagerstown
Hagerstown, MD
12.2016 - 05.2018
  • Enhanced member and guest satisfaction through effective greeting and tour facilitation. Delivered comprehensive information about membership benefits and amenities. Responded to inquiries, fostering an informed community.
  • Facilitated communication by answering and directing calls while providing essential information about programs and activities.
  • Processed membership applications, facilitated payment transactions, and updated membership statuses. Assisted in finalizing membership applications, managing payments, and adjusting membership statuses. Supported processing of membership applications, handled payment coordination, and maintained accurate membership records.
  • Oversaw financial transactions related to child care programs, maintaining compliance with established procedures and standards.
  • Resolved member inquiries and provided high-quality customer service to support member satisfaction initiatives.
  • Educated members on programs, services, and facility usage to promote engagement and retention.
  • Assisted in training new team members, sharing best practices, and contributing to a cohesive work environment.

Clerical Typist III/Education Certification Evaluator

Commonwealth of PA Dept of State/B.P.O.A.
Harrisburg, PA
06.2012 - 05.2016
  • Assisted in evaluating various application types for licensure, including physician, athletic trainer, and temporary physician roles. Supported assessments of graduate medical trainee and behavior specialist applications. Facilitated the review process for numerous licensure applications.
  • Executed comprehensive timekeeping for medical board personnel, facilitating accurate payroll calculations and compliance.
  • Achieved seamless communication by effectively answering and transferring calls while delivering critical licensing information to callers. Enhanced caller satisfaction through timely provision of essential licensing guidance during call interactions.
  • Ensured thorough documentation and submission of applications for timely medical board licensure review.
  • Oversaw sorting, distribution, and dispatch of all incoming and outgoing correspondence.
  • Managed the collection of medical score transcripts, encompassing both accredited and unaccredited sources, to support credential verification processes.
  • Improved response rates through efficient email correspondence with applicants and hospitals. Strengthened relationships with applicants and licensees by delivering timely mail communications.
  • Executed retrieval of older medical applications and records using microfilm and fiche machines to facilitate research and compliance.
  • Maintained organized filing systems to facilitate efficient retrieval of records and documents.

Clerical Typist II

Commonwealth of PA Dept of Labor & Industry
Harrisburg, PA
08.2011 - 06.2012
  • Facilitated thorough review and adjudication of unemployment compensation appeals, ensuring adherence to established guidelines.
  • Achieved seamless communication by optimizing incoming mail processing systems. Delivered timely mail distribution, enhancing departmental responsiveness. Enhanced workflow efficiency through effective management of incoming correspondence.
  • Compiled comprehensive appeal documents to facilitate hearings and ensure procedural compliance.
  • Processed and typed a variety of documents, ensuring clarity and accuracy in presentation.
  • Managed payroll operations for staff within the department, facilitating efficient compensation distribution.
  • Assisted in data entry tasks, enhancing database integrity and updating records promptly.
  • Oversaw the distribution of internal communications, fostering effective information sharing across teams.

Underwriting Department Specialist

Coventry Health Care
Harrisburg, PA
12.2006 - 10.2009
  • Enhanced applicant satisfaction by promptly addressing email and phone inquiries about application status. Achieved positive applicant feedback through effective resolution of application status inquiries via email and phone.
  • Fostered collaboration with marketing and enrollment specialists to achieve strategic goals. Enhanced communication channels with marketing and enrollment specialists, resulting in improved project efficiency. Cultivated partnerships with marketing and enrollment specialists to elevate program effectiveness.
  • Facilitated application processing to streamline acceptance and declination workflows.
  • Maintained comprehensive database by accurately inputting application data, ensuring data integrity and accessibility.
  • Executed systematic handling of incoming and outgoing mail to support organizational correspondence needs.
  • Oversaw the coordination of server access for new hires, enhancing operational efficiency during onboarding.

Hotel Front Desk Clerk

Hampton Inn By Hilton
Mechanicsburg, PA
01.2006 - 12.2006
  • Greeted guests promptly, ensuring positive first impressions and welcoming atmosphere.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Assisted with check-in and check-out processes, enhancing guest satisfaction through efficient service.
  • Responded to guest inquiries and resolved issues, maintaining high levels of customer service excellence.
  • Managed reservations using property management system, optimizing room assignments and availability.
  • Processed payments accurately and efficiently, ensuring compliance with hotel policies and procedures.
  • Facilitated collection of deposits and payments to maintain revenue flow.
  • Provided information on local attractions and services, enhancing overall guest experience during their stay.

Skills

  • Typing speed
  • Microsoft Office
  • Office administration
  • Client relations
  • Multitasking and organization
  • Time management
  • Experienced with Microsoft Office suite
  • Proficient in typing at 60 WPM
  • Proofreading
  • Computer systems

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Caregiver

Synergy Home Care, Home Health Care
04.2026 - Current

Retail Associate/Assistant Purchaser

Hearty Pet Retail Supply Store
05.2018 - 04.2019

Member Services Specialist

YMCA of Hagerstown
12.2016 - 05.2018

CFO – Office Administrator

Tender Loving Carpet Care
01.2016 - 04.2026

Clerical Typist III/Education Certification Evaluator

Commonwealth of PA Dept of State/B.P.O.A.
06.2012 - 05.2016

Clerical Typist II

Commonwealth of PA Dept of Labor & Industry
08.2011 - 06.2012

Underwriting Department Specialist

Coventry Health Care
12.2006 - 10.2009

Hotel Front Desk Clerk

Hampton Inn By Hilton
01.2006 - 12.2006
Adrienne Perkins