Adrienne Thompson
Lewisville,TX
Summary
Dynamic Phlebotomy Supervisor with a strong track record in leadership and compliance. Proven ability to optimize workflows and enhance patient interactions, leading to improved operational efficiency and staff performance.
Overview
10
10
years of professional experience
Work History
Phlebotomy Supervisor
Medical City McKinney
McKinney, Texas
07.2022 - Current
- Supervised daily phlebotomy operations while ensuring adherence to safety protocols.
- Trained and mentored new staff in blood collection techniques and effective patient interactions, improving overall service quality.
- Coordinated phlebotomy team scheduling to enhance workflow efficiency.
- Managed phlebotomy team scheduling to streamline daily operations.
- Maintained compliance with healthcare regulations and organizational policies.
- Obtained blood specimens through venipunctures and fingersticks.
- Resolved customer complaints regarding specimen collection services and inaccurate test results, ensuring patient satisfaction.
Phlebotomy Instructor
North Central Texas College
Flower Mound, Texas
08.2021 - 01.2023
- Instructed students on blood collection techniques and safety protocols effectively.
- Demonstrated proper use of phlebotomy equipment during hands-on training sessions.
- Evaluated student performance through practical assessments and feedback sessions.
- Developed phlebotomy curriculum aligned with industry standards and college guidelines.
- Collaborated with healthcare facilities for internship opportunities for students.
- Maintained compliance with state regulations and accreditation requirements in instruction methods.
Phlebotomy Supervisor
Medical City Lewisville
Lewisville, Texas
03.2016 - 08.2022
- Supervised daily phlebotomy operations and ensured adherence to safety protocols.
- Trained and mentored new staff in blood collection techniques and patient interaction.
- Coordinated scheduling for phlebotomy team to optimize workflow efficiency.
- Implemented best practices for patient care during blood draw procedures.
Education
Phlebotomy Technician - Allied Health
Southern University At Shreveport
Shreveport, LA05-2005
Skills
- Blood collection techniques
- Phlebotomy training
- Safety protocols
- Regulatory compliance
- Quality control
- Workflow optimization
- Staff development
- Patient communication
- Patient advocacy
- Problem solving
Timeline
Phlebotomy Supervisor
Medical City McKinney
07.2022 - Current
Phlebotomy Instructor
North Central Texas College
08.2021 - 01.2023
Phlebotomy Supervisor
Medical City Lewisville
03.2016 - 08.2022
Phlebotomy Technician - Allied Health
Southern University At Shreveport