Alexandra Lozoya
Great Bend,KS
Summary
Dynamic Phlebotomy Supervisor at The University of Kansas Health System, skilled in venipuncture techniques and regulatory compliance. Proven track record in enhancing specimen integrity and training staff, while fostering effective communication and teamwork. Committed to maintaining high-quality standards and ensuring patient safety in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Phlebotomy Supervisor
The University of Kansas Health System
Great Bend, KS
01.2016 - Current
- Reviewed patient records for completeness prior to testing or drawing specimens from patients.
- Provided support during emergency situations involving blood draws or specimen collections.
- Developed and maintained effective phlebotomy procedures, ensuring compliance with all applicable regulations.
- Coordinated workflow between lab technicians and other departments in order to ensure efficient processing of specimens.
- Assisted in resolving customer complaints regarding specimen collection services or inaccurate test results.
- Investigated errors or discrepancies related to test results or specimen collections and took corrective action as appropriate.
- Performs specimen collections for DOT and non-DOT drug screens.
- Mentors' phlebotomists, lab assistants, and students.
- Answered special calls promptly to deliver exceptional service.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Manages phlebotomy supplies and inventory.
Education
High School Diploma -
Great Bend High School
Great Bend, KS05-2010
Some College (No Degree) - Phlebotomy
Barton County Community College
Great Bend, KSSkills
- Venipuncture techniques
- Specimen handling and labeling
- Regulatory compliance and HIPAA
- Patient record management
- Quality assurance processes
- Inventory management
- Attention to detail
- Team leadership and staff management
- Blood culture collection
- Specimen collection and storage
- Effective communication
- Employee training and development
- Customer service excellence
- Emergency response strategies
- Epic Beaker credentialed trainer
Timeline
Phlebotomy Supervisor
The University of Kansas Health System
01.2016 - Current
High School Diploma -
Great Bend High School
Some College (No Degree) - Phlebotomy
Barton County Community College