Tequila Arterberry
Houston,TX
Summary
Dynamic phlebotomy supervisor at Wellstar Kennestone Hospital with a proven track record in staff training and regulatory compliance. Expert in venipuncture techniques, I enhanced workplace culture and efficiency through effective scheduling and quality control measures, ensuring patient comfort and safety while achieving operational excellence.
Overview
11
11
years of professional experience
Work History
Phlebotomy supervisor
Wellstar Kennestone hospital
Marietta, GA
03.2020 - Current
- Supervising, training, and evaluating phlebotomy staff.
- Creating and maintaining work schedules, managing staffing needs, and overseeing inventory.
- Ensuring adherence to quality control measures and standard operating procedures.
- Interacting with patients to explain procedures, address concerns, and ensure their comfort.
- Ensuring adherence to all relevant regulations and safety guidelines.
- Maintaining accurate records of patient information, procedures, and quality control activities.
Chaplain and Siter Relations Chair
Alpha Kappa Alpha Sorority Incorporated
11.2014 - 05.2025
- Provide religious services, spiritual guidance, and counseling to other members and those in need.
- Organized facilities and details such as décor, catering, entertainment, transportation, location, invitation etc.
Sr Phlebotomist/Plasma Processing Technician
CSL Plasma
East Point, GA
06.2019 - 03.2020
- Performed over 14,000 venipuncture procedures.
- Hold the record for employee with the most monthly sticks since November of 2019.
- Constantly asked by other phlebotomists to perform venipunctures they are not comfortable performing.
- Gained skill and experience as a leader as I supervised and managed donor floor’s employee production operations, resulting in a better workplace culture.
- Responsible for the accurate and timely sampling, testing, shipping, and storage of plasma collected from donors.
- Follow all compliance, safety, infection guidelines and policies (OSHA, CLIA, SOP, HIPAA).
Medical Office Assistant
Medical practice of Dr. Rachel Williams
Houston, TX
12.2018 - 05.2019
- Transcribing patient records and letters.
- Scheduling appointments.
- Keeping accounts, billing patients, filing claims with insurance companies.
Public Health Specialist
Caffee, Caffee & Associates Public Health Foundation
Hattiesburg, MS
01.2017 - 12.2018
- Addressed public health, cultural, social, and environmental issues in disparate populations and communities.
- Conducted needs assessments and literature reviews.
- Prepared funding applications for the CDC.
- Addressed secondhand smoke exposure within the target counties through education.
- Traveled to schools, churches, and apartments to spread awareness on the risk of tobacco usage.
- Was main point of contact for funding agencies.
Business Office Manager
FMA Alliance
Houston, TX
06.2017 - 12.2017
- Collected payments on past due bills.
- Organized list according to the severity of delinquency.
- Locate customers using credit bureau information, background checks, loan documents, and other paperwork or databases.
- Utilized computer systems to handle skip tracing.
- Informed clients of overdue accounts and amounts currently owed.
- Attempted to collect payment.
- Reviewed terms of sale or loan documents.
- Ensured all customers’ information is accurate, including phone numbers and addresses.
- Listened to customer’s story and determined if debt can be collected.
- Set up repayment plans and new terms of sale.
- Record new commitment to repay debt.
Store Manager
Kentucky Fried Chicken
Jackson, MS
05.2016 - 08.2016
- Maintained organization of store; participated and lead employees in team member training.
- Facilitated opening and closing procedures, including all monetary procedures and inventory.
- Categorized and submitted essential paperwork, managed currency daily.
Education
Master’s of Science - Organizational leadership
Belhaven Christian University
Bachelor of Science - Public Health: Health Policy and Administration
The University of Southern Mississippi
Skills
- Venipuncture techniques
- Quality control
- Staff training and development
- Regulatory compliance
- Patient interaction and care
- Scheduling management
Clubs Associations
- Member of Alpha Kappa Alpha Sorority Incorporated
- Member of Health Administration Student Association
Timeline
Phlebotomy supervisor
Wellstar Kennestone hospital
03.2020 - Current
Sr Phlebotomist/Plasma Processing Technician
CSL Plasma
06.2019 - 03.2020
Medical Office Assistant
Medical practice of Dr. Rachel Williams
12.2018 - 05.2019
Business Office Manager
FMA Alliance
06.2017 - 12.2017
Public Health Specialist
Caffee, Caffee & Associates Public Health Foundation
01.2017 - 12.2018
Store Manager
Kentucky Fried Chicken
05.2016 - 08.2016
Chaplain and Siter Relations Chair
Alpha Kappa Alpha Sorority Incorporated
11.2014 - 05.2025
Master’s of Science - Organizational leadership
Belhaven Christian University
Bachelor of Science - Public Health: Health Policy and Administration
The University of Southern Mississippi
Similar Profiles
Charlotte SparksCharlotte Sparks
Centralized Support Technician at WellStar Kennestone HospitalCentralized Support Technician at WellStar Kennestone Hospital
Katherine HammersKatherine Hammers
Registered Nurse, Cardiac ICU at Wellstar Kennestone HospitalRegistered Nurse, Cardiac ICU at Wellstar Kennestone Hospital
Radhika PatelRadhika Patel
Resident Physician at WellStar Kennestone HospitalResident Physician at WellStar Kennestone Hospital
Ryanne WilliamsRyanne Williams
Patient Access Rep II at WellStar Kennestone HospitalPatient Access Rep II at WellStar Kennestone Hospital
Chukwunyereze EneChukwunyereze Ene
Chart Retrieval Specialist at EpisourceChart Retrieval Specialist at Episource