Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Adrienne C. Holiday-Singletary

Drexel Hill,PA

Summary

Motivated Claims Specialist concentrating in personal liability claims with a desire to collaborate with community leaders utilizing negotiations skills to foster meaningful and productive relationships. Dedicated to learning and understanding ways to bridge gaps and cohesively joining forces for the greater good of all parties involved. Known for bringing diverse groups together to achieve universally beneficial goals.

Overview

22
22
years of professional experience

Work History

Claims Supervisor

Southeastern Pennsylvania Transportation Authority
2018.02 - Current
  • Evaluate and negotiate complex settlement packages, set direct reserves, and authorize payments within specified authority.
  • Collaborate claims handling policy and processes with management
  • Coordinates discovery and litigation strategy with defense attorney
  • Manages investigation, including contact with all parties involved, including witnesses, experts, and physicians
  • Analyze and resolve disputes in liability for claims using an extensive understanding of policy and Insurance regulations

Senior Litigated Representative

Sedgwick CMS
2002.01 - 2018.01
  • Prompt evaluation and negotiation of commercial third-party Bodily Injury claims for national clients; Licensed to handle claims in multiple states, including New York, Delaware, Rhode Island, and Connecticut.
  • Complete liability investigations by obtaining recorded statements and official reports; Communicate pending claim status to clients and claimant's counsel.
  • Review and analyze medical reports to determine claim value based on severity and venue
  • Discuss defense strategy and develop a budget for legal expenses
  • Attend trials, arbitrations, and mediations; Identify and initiate subrogation.
  • Coach newly hired colleagues; Assisted management with decisions involving team-building

Education

Master of Science - Strategic Leadership

Rosemont College
Bryn Mawr, PA
09.2024

Bachelor of Arts - General Studies, Leadership

Peirce College
Philadelphia
06.2023

Associate of Arts - Liberal Arts And General Studies

Peirce College
Philadelphia, PA
06.2021

Skills

  • Claims Evaluations
  • Settlement Negotiation
  • Liability Determinations
  • Canvassing
  • Volunteer Management
  • Reviewing Policies
  • Settlement Determinations
  • Litigation Management
  • Claim Validity Determination
  • Damage Investigation
  • Client Interviewing
  • Workshop Organization

Accomplishments

  • Participated in the collaboration of the Telework Policy.
  • Documented and resolved internal communications issues which led to a cohesive working environment.

Affiliations

  • Delaware County Black Caucus
  • WIT Programs Committee Chairperson

Timeline

Claims Supervisor

Southeastern Pennsylvania Transportation Authority
2018.02 - Current

Senior Litigated Representative

Sedgwick CMS
2002.01 - 2018.01

Master of Science - Strategic Leadership

Rosemont College

Bachelor of Arts - General Studies, Leadership

Peirce College

Associate of Arts - Liberal Arts And General Studies

Peirce College
Adrienne C. Holiday-Singletary