Adrienne C. Holiday-Singletary
Drexel Hill,PA
Summary
Motivated Claims Specialist concentrating in personal liability claims with a desire to collaborate with community leaders utilizing negotiations skills to foster meaningful and productive relationships. Dedicated to learning and understanding ways to bridge gaps and cohesively joining forces for the greater good of all parties involved. Known for bringing diverse groups together to achieve universally beneficial goals.
Overview
22
22
years of professional experience
Work History
Claims Supervisor
Southeastern Pennsylvania Transportation Authority
02.2018 - Current
- Evaluate and negotiate complex settlement packages, set direct reserves, and authorize payments within specified authority.
- Collaborate claims handling policy and processes with management
- Coordinates discovery and litigation strategy with defense attorney
- Manages investigation, including contact with all parties involved, including witnesses, experts, and physicians
- Analyze and resolve disputes in liability for claims using an extensive understanding of policy and Insurance regulations
Senior Litigated Representative
Sedgwick CMS
01.2002 - 01.2018
- Prompt evaluation and negotiation of commercial third-party Bodily Injury claims for national clients; Licensed to handle claims in multiple states, including New York, Delaware, Rhode Island, and Connecticut.
- Complete liability investigations by obtaining recorded statements and official reports; Communicate pending claim status to clients and claimant's counsel.
- Review and analyze medical reports to determine claim value based on severity and venue
- Discuss defense strategy and develop a budget for legal expenses
- Attend trials, arbitrations, and mediations; Identify and initiate subrogation.
- Coach newly hired colleagues; Assisted management with decisions involving team-building
Education
Master of Science - Strategic Leadership
Rosemont College
Bryn Mawr, PA09.2024
Bachelor of Arts - General Studies, Leadership
Peirce College
Philadelphia06.2023
Associate of Arts - Liberal Arts And General Studies
Peirce College
Philadelphia, PA06.2021
Skills
- Claims Evaluations
- Settlement Negotiation
- Liability Determinations
- Canvassing
- Volunteer Management
- Reviewing Policies
- Settlement Determinations
- Litigation Management
- Claim Validity Determination
- Damage Investigation
- Client Interviewing
- Workshop Organization
Accomplishments
- Participated in the collaboration of the Telework Policy.
- Documented and resolved internal communications issues which led to a cohesive working environment.
Affiliations
- Delaware County Black Caucus
- WIT Programs Committee Chairperson
Timeline
Claims Supervisor
Southeastern Pennsylvania Transportation Authority
02.2018 - Current
Senior Litigated Representative
Sedgwick CMS
01.2002 - 01.2018
Master of Science - Strategic Leadership
Rosemont College
Bachelor of Arts - General Studies, Leadership
Peirce College
Associate of Arts - Liberal Arts And General Studies
Peirce College
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