Navy Veteran and one-of-a-kind Executive/Personal Assistant with the natural gift and 20+ years of experiencing in increasing the: Efficiency, Systems, Productivity, & otherwise, in addition to improving the quality of service of/for: Personally-Secured Clients, Small & Big Businesses/Organizations, and Military/Federal Agencies/Organizations as well.
Overview
17
17
years of professional experience
Work History
Hospital Ambassador & Patient Veteran Guide
Atlanta VA Medical Center
Atlanta, GA
05.2025 - 12.2025
Served as the Lead Ambassador for the Laboratory, carrying out the daily/weekly duties of: Ensuring Masks + Facial Tissue & Hand Sanitizer remained fully stocked in the Patient Veteran waiting room, Helping medical couriers access the Blood Bank as needed, Escorting guests & staff to the properly requested Senior Lab Officials/Executives, and so much more,
Fostered a welcoming atmosphere for 800+ Military Veterans weekly, enhancing their overall experience and ensuring they felt valued & respected,
Provided incomparable guest services to Patient Veterans & their loved ones/caregivers,
Shared valuable resources with patient veterans relative to their personal health and otherwise.
Provided compassionate service to Patient Veterans navigating the various hospital departments/services,
Streamlined intake processes (especially for the Pharmacy and Lab), resulting in reduced wait times and improved satisfaction from Patient Veterans,
Communicated with medical staff and executives to facilitate timely patient care with excellent standards,
Monitored patient feedback to identify needs for service improvement and implemented plans of action that led to noticeable gains in services received by Patient Veterans.
Security Professional
SAFE Management
Atlanta, GA
10.2023 - 04.2025
Assisted with the efficient Load-Ins and Load-Outs for: NFL & MLS 2023-2025 Seasons, Various High School & College Game Series, Concerts (like the Rolling Stones, June 2024), Conferences, and more at Mercedes-Benz Stadium,
Served 100+ Benz Stadium (& other officials) Crew Members & Personnel within the exclusive Press Box of the Mercedes-Benz Stadium during peak seasons,
Delivered exceptional security services at major events, fostering trust with clients and enhancing stadium relations,
Coordinated with Local & State Police for seamless event security, contributing to safe & memorable experiences for thousands of attendees & Officials,
Provided exceptional security presence at more intimate: Corporate, Privately sponsored & hosted, etc. events held at Benz Stadium (to include: Delta Airlines Staff Summit, Publix Marathon Series x The Atlanta Track Club, & Holder Construction Staff Summit),
Conducted hourly patrols of construction site for Shadowbox Film Studios (from Nov. 2023 - Apr. 2024), proactively identifying and addressing any potential security risks,
Monitored security for more than 10 multi-million dollar construction equipment units, ensuring safety and preventing loss during all shifts.
Box Office Crew Member
Believe Music Hall
Atlanta, GA
04.2023 - 06.2023
Improved hospitality interactions with the venue's Guests,
Managed ticket sales & customer inquiries about the various venue experiences, further enhancing the guest experience,
Greeted 3,500+ Rum Punch Guests every Sunday upon their arrival/return to the venue,
Responsible for providing wristbands for entry for venue's various events and also conducting transactions for guests that needed to pay for entry,
Resolved disputes/misunderstandings between venue guests and any other parties involved,
Provided an incomparable VIP Guest experience whenever I interacted with high profile guests of the venue,
Established a recycling initiative for the venue, encouraging & influencing the staff & guests to recycle their: Glass, Aluminum Cans, Cardboard, Plastics, etc. through me and I would drop off these recyclables at The Center for Hard to Recycle Materials in Atlanta.
Personal Assistant
DJ Kash
Atlanta, GA
06.2022 - 06.2023
Simplified DJ Kash's life from behind-the-scenes,
Boosted DJ Kash's social media presence by regularly sharing his: Upcoming Events (Bamba Tuesdays, Rum Punch Brunch experiences, Jollof Festival 2022, One MusicFest 2022, etc.), various online content, and more across social media spaces,
Advised DJ Kash on various ways to better execute events/experiences,
Provided exceptional hospitality to (& had the honor of escorting) a number of friends/mutuals of DJ Kash and myself, including: Big Tigger, Davido & ECool, Serayah, Wayne Wonder, Red, Rat, & more,
Managed scheduling & logistics for DJ Kash's events, ensuring timely execution and enhancing client satisfaction through seamless planning & operations.
Weapons Specialist & Operations Manager
U.S. Navy
Norfolk, VA
05.2009 - 05.2013
Managed weapons & ammunition facility, enhancing operational support for 28 military units,
Established a comprehensive records-keeping system, ensuring accurate tracking of diverse reports within the armory facility,
Served as right hand to Unit's E-7 and Commanding Officer, fostering a supportive environment that promoted teamwork and mission success,
Acted as a liaison between upper- and lower-ranking personnel, resolving conflicts and improving communication across military branches, strengthening joint service collaboration,
Conducted proper security checks of freight deliveries of ammunition & other supplies and equipment at compound gate of entry,
Conducted thorough training sessions for 7 armory crew members, enhancing operational efficiency and ensuring compliance with workspace protocols,
Streamlined inventory management processes of over $2M worth of: Weapons-Related Gear & Materials, Office Supplies, Hazardous Materials, and more, ensuring a 100% accountability rate per item at all times,
Maintained precise records of inventory & operations, ensuring compliance with military regulations and operational readiness.
Education
Bachelor of Arts - English Rhetoric & Composition
Georgia State University
Atlanta, GA
08-2007
Skills
Patient care
Resource sharing
Security coordination
Event management
Inventory management
Customer service
Conflict resolution
Relationship building
Process improvement
Attention to detail
Team collaboration
Effective communication
Time management
Initiative taking
Social media management
International relations
Guest screening
Teamwork
Professionalism
Interpersonal skills
Problem-solving abilities
Multitasking capacity
Adaptability and flexibility
Affiliations
Volunteer, The Big Tigger Foundation (2023 - Present)
Activities
Volunteer, The Atlanta Track Club (July 2024 - Present)
registered nurse, veteran and non-veteran advocacy Social Services program at TC Carney Music III - Jazzagram Records Prod., Incregistered nurse, veteran and non-veteran advocacy Social Services program at TC Carney Music III - Jazzagram Records Prod., Inc