Adrionna Jelnicki
Barnegat,NJ
Summary
Personable Shopper skilled at locating merchandise to fulfill orders and suggesting reasonable replacements for out-of-stock items. Excellent sales and organizational skills coupled with service-oriented mindset. Dedicated to building long-term relationships with loyal customers.
Overview
3
3
years of professional experience
Work History
Personal Shopper
ShopRite
08.2023 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Contributed to team objectives in fast-paced environment.
Customer Service Associate
Wawa
08.2020 - 08.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer calls and emails to answer questions about products and services.
- Responded proactively and positively to rapid change.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
No Degree - Biology
Ithaca College
Ithaca, NYNo Degree - Biology
Ocean County College
Toms River, NJ05.2024
Skills
- Attention to detail
- Teamwork
- Time Management
- Multitasking Abilities
- Decision-Making
- Analytical and Critical Thinking
Timeline
Personal Shopper
ShopRite
08.2023 - Current
Customer Service Associate
Wawa
08.2020 - 08.2023
No Degree - Biology
Ithaca College
No Degree - Biology
Ocean County College