Adrionna Rotger
Oakland,CA
Summary
Dynamic and reliable professional with a proven track record at multiple bushiness, adept at multitasking and maintaining a professional appearance. Excelled in delivering exceptional customer service and mastering POS systems, ensuring seamless dining experiences. Skilled in cash handling and fostering guest engagement, consistently exceeding employer expectations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Dragon Rouge Bistro
09.2022 - 05.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Event Caterer/Server
G's Catering
04.2020 - 04.2022
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Maintained strict hygiene standards throughout the entire event catering process.
- Developed strong relationships with clients through consistent communication before, during, and after their events.
- Ensured safety compliance in accordance with industry regulations and guidelines at all times during event preparations.
Cashier
Big League Dreams
11.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Babysitter
Self Employed
02.2021 - 01.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Hostess
Red Lobster
03.2021 - 07.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Vista High School, Escalon, CA, US
Escalon, CASkills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Professional Appearance
Safe Food Handling
Food Running
Quality Control
Dining area maintenance
Reliability
Multitasking
Languages
Spanish
Elementary
Timeline
Server/Hostess
Dragon Rouge Bistro
09.2022 - 05.2023
Cashier
Big League Dreams
11.2021 - 01.2022
Hostess
Red Lobster
03.2021 - 07.2021
Babysitter
Self Employed
02.2021 - 01.2022
Event Caterer/Server
G's Catering
04.2020 - 04.2022
High School Diploma -
Vista High School, Escalon, CA, US
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