Adriyana Hester
Memphis,TN
Summary
Proven track record of enhancing customer satisfaction and team efficiency at Hueys Restaurant, leveraging strong multitasking and customer service skills. Excelled in high-pressure environments, significantly minimizing order errors. Cultivated positive relationships and safe training practices as Lead Gymnastics Coach, demonstrating exceptional teamwork and CPR certification. Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Expo/ Food Runner
Hueys Restaurant
05.2024 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
Lead Gymnastics Coach
Wings Gymnastics
08.2023 - Current
- Cultivated a safe and positive training environment, emphasizing proper technique to prevent injuries.
- Increased athlete retention rates by creating a supportive environment that nurtured personal growth and encouraged long-term commitment to the sport.
- Established positive relationships with parents by maintaining open lines of communication on athlete progress and addressing concerns promptly.
Summer Camp Counselor
Memphis Jewish Community Center
05.2022 - Current
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
- Administered first aid quickly to provide health and safety to campers.
Server
Dory Restaurant
11.2021 - 04.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Sales Lead
Journeys Shoes
03.2023 - 08.2023
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Exceeded sales targets consistently through proactive prospecting, relationship-building, and closing deals.
Education
Bachelor of Science - Health Sciences: Exercise, Sport, And Movement
University of Memphis
Memphis, TN07.2026
High School Diploma -
T-STEM Academy East High School
Memphis, TN05.2022
Skills
- Quick Learner
- Teamwork and Collaboration
- Strong Work Ethic
- Time Management
- Customer Service
- Effective Multitasking
- Restaurant Etiquette
- Efficient Movement
- POS Systems
- ServSafe Certification
- CPR and First Aid Certification
- Cleanliness
Certification
- CPR and First Aid Training - 2021-Present
Timeline
Expo/ Food Runner
Hueys Restaurant
05.2024 - Current
Lead Gymnastics Coach
Wings Gymnastics
08.2023 - Current
Sales Lead
Journeys Shoes
03.2023 - 08.2023
Summer Camp Counselor
Memphis Jewish Community Center
05.2022 - Current
Server
Dory Restaurant
11.2021 - 04.2024
Bachelor of Science - Health Sciences: Exercise, Sport, And Movement
University of Memphis
High School Diploma -
T-STEM Academy East High School
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