Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst

Ashley Sanders

Bessemer,AL

Summary


Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.

Overview

15
15
years of professional experience

Work History

Human Resources Manager

Walmart Supply Chain
12.2021 - Current
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.

Assistant Manager/Coach

Walmart Supply Chain
12.2018 - 12.2021
  • Direct Manager of areas such as Apparel, Homeliness, Frontend Checkouts, Online Grocery Pickup and Stocking
  • Duties included but not limited to reviewing/making associate schedules, sorting/prioritizing freight, planning/organizing events, cash management, research customer reviews & problem solving

Department Manager

Walmart, Inc
05.2015 - 12.2018
  • Maintaining clean and organized department and backroom
  • Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.

Customer Service Manager

Walmart, Inc
10.2012 - 05.2015
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Conducted regular performance evaluations for team members, identifying areas for improvement and creating targeted action plans.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Accounting Associate

Walmart, Inc
01.2010 - 10.2012


  • Presented audit findings to accounting manager after reviewing results and paperwork.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Streamlined invoice processing, significantly reducing errors by meticulously reviewing and reconciling financial documents.
  • Optimized cash flow management, closely monitoring and forecasting cash requirements to meet operational needs.

Education

B.A. - Communication Management

University of Alabama at Birmingham
Birmingham, AL
12.2011

Skills

  • Talent Acquisition
  • HR policies and procedures
  • Training and mentoring
  • Benefits and compensation management
  • Compensation and benefits
  • Recruitment and hiring
  • Compliance
  • Training development
  • Project Management
  • Talent management
  • Employee morale management
  • Orientation preparation
  • Diversity and Inclusion
  • Recruitment Strategies
  • Problem-solving abilities
  • Multitasking Abilities

Timeline

Human Resources Manager

Walmart Supply Chain
12.2021 - Current

Assistant Manager/Coach

Walmart Supply Chain
12.2018 - 12.2021

Department Manager

Walmart, Inc
05.2015 - 12.2018

Customer Service Manager

Walmart, Inc
10.2012 - 05.2015

Accounting Associate

Walmart, Inc
01.2010 - 10.2012

B.A. - Communication Management

University of Alabama at Birmingham
Ashley Sanders