Andrew Whitten
Cleburne,TX
Summary
Experienced learning and development professional specializing in identifying and mitigating high-risk job tasks across 4 business divisions with more than 20 sub lines of business. Proficient in designing dynamic training content across all delivery formats, ensuring engagement and knowledge retention using level 2-4 assessment strategies.
Overview
23
23
years of professional experience
Work History
Senior Instructional Designer, Senior AVP
Wells Fargo Bank
10.2014 - 04.2024
- Team lead for 8 state-side and international designers serving the consumer and small business banking lines of business serving 64,000+ employees
- Design and development lead: 3-week training program for small business card services to train 1000+ new hires annually
- Technology, interactivity, and audio lead: 4 executive leadership conferences across the country with a regional and district management audience of 15,000+
- Consolidation of common content across 5 lines of business using reusable learning objects, removing the need for vendor maintenance for the following contract
- Implementation of software simulations for an unstable platform by partnering with software development engineers to align training maintenance with software updates, removing training gaps between software updates
- Script writer, voice actor, and postproduction engineer for training audio serving 4 business divisions.
Instructional Designer
Wells Fargo Bank
08.2007 - 10.2014
- Designed, developed, delivered and assessed success of strategic learning programs for executive/management/team member development.
Learning And Development Consultant
Wells Fargo Bank
09.2004 - 07.2007
- Facilitation of learning programs in the areas of employee development, management development, compliance, and technical skills
- Certified to deliver all training programs for teller, personal banker, service manager, and branch manager audiences
- Certified to deliver diversity training.
Personal Banker, Service Manager, Branch Manager
Wells Fargo Bank
02.2001 - 09.2004
Cool Beans –Denton, Texas
Personal Banker, Teller Supervisor, and Assistant Branch Manager
Bank of America, Denton, Texas
Teller
American National Bank, Texas
Skills
- Identifying and analyzing high risk, job critical tasks
- Analyzing and enhancing policy and procedure to align with scenario-based learning
- Leading training development teams of 3 to 8 state side and international designers
- Ensuring alignment with brand standards and expectations (Brand Steward)
- Collaborating with legal teams to ensure content aligns with and champions employment laws and regulations (Legal Steward)
- Engaging and influencing executive stakeholders to secure approval for innovative training solutions
- Managing document integrity and retention within Documentum (Document Management System)
Timeline
Senior Instructional Designer, Senior AVP
Wells Fargo Bank
10.2014 - 04.2024
Instructional Designer
Wells Fargo Bank
08.2007 - 10.2014
Learning And Development Consultant
Wells Fargo Bank
09.2004 - 07.2007
Personal Banker, Service Manager, Branch Manager
Wells Fargo Bank
02.2001 - 09.2004
Cool Beans –Denton, Texas
Personal Banker, Teller Supervisor, and Assistant Branch Manager
Bank of America, Denton, Texas
Teller
American National Bank, Texas