Aduragbeemi Shogbanmu
Arlington
Summary
Proven team collaborator and adept in customer service, my tenure at Raising Cane's honed my skills in safe food handling and enhancing customer engagement. Achieved a consistent record of serving food swiftly, ensuring a positive guest experience, and maintaining cleanliness, showcasing my commitment to excellence and efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Crew Member
Raising Cane's
Arlington
10.2024 - Current
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Directed patrons to restrooms and other amenities within facility.
- Served food quickly for positive guest experiences.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Crew Member
McDonald's
Arlington
07.2021 - 07.2022
- Took orders from patrons and input selections into store computer system.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Interacted pleasantly with guests to deliver quality customer service.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Presented orders to guests within anticipated service times.
Crew Member
Whatta Burger Drive In
Arlington
09.2020 - 07.2021
- Assembled and served meals according to specific guest requirements.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Assisted in the preparation of food items such as burgers, beverages, and desserts.
- Informed customers about daily specials in an engaging manner.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Education
Associate of Arts - Engineering
Tarrant County College
Fort Worth, TX05-2028
Skills
- Problem solving
- Customer service
- Team collaboration
- Product knowledge
- Drive-thru operations
- Tool and equipment use
- Safe food handling
- Customer engagement
- Cleaning
- Problem-solving
- Cash handling
- Teamwork and collaboration
Affiliations
- Promoting the understanding of Black and African culture at different TCC's
Accomplishments
- Was Invited to participate in the bell vertical lift competition
Languages
- I Understand the Yoruba language
- I Can speak Yoruba to some degree
Timeline
Crew Member
Raising Cane's
10.2024 - Current
Crew Member
McDonald's
07.2021 - 07.2022
Crew Member
Whatta Burger Drive In
09.2020 - 07.2021
Associate of Arts - Engineering
Tarrant County College
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