Dynamic professional with a strong background in client relationship management and team-oriented environments, exemplified during my tenure at Cedar Stone School Of Massage. Skilled in treatment planning and fostering a welcoming atmosphere, I excel in problem-solving and adaptability, ensuring exceptional experiences for students and clients alike.
Overview
6
6
years of professional experience
Work History
Massage School Lab Supervisor
Cedar Stone School Of Massage
Harrisonburg, Virginia
04.2025 - Current
Clean and maintain a comfortable school environment for the students and staff.
Answer any questions students have about classes, massage techniques, and lab procedures.
Provide a welcoming environment for students, clients, and fellow staff.
Gather linens that have been made throughout the workday.
Restock the student clinic.
Pull the client intake forms that students need for the week.
Protected workplace culture by building relationships with team members and students, respecting diversity and supporting goals.
Assisted front desk staff with administrative tasks such as answering phones or taking payments from clients when needed.
Caretaking Attendant
Consumer Care Direct
Stanley, Virginia
03.2024 - Current
Maintained a clean, orderly environment by sweeping, mopping, dusting and taking out trash.
Administered medications according to doctor's orders.
Collaborated with other healthcare professionals regarding patient care.
Educated family members on proper care techniques for their loved ones.
Provided companionship and emotional support to clients.
Helped with mobility issues by providing physical support.
Transported elderly clients to appointments or social events.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium, and high protein diets.
Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Escape Room Game Master
Escape 211
Luray, Virginia
05.2019 - 12.2023
Monitored customer feedback on a daily basis to evaluate customer satisfaction levels.
Assisted in designing puzzles, challenges and clues that would be used in the escape rooms.
Provided exceptional customer service by responding promptly to inquiries, resolving problems quickly and efficiently.
Providing a comfortable game experience by answering hint requests and creating a fun atmosphere.
Cashier
Food Lion Grocery
Stanley, VA
03.2019 - 08.2021
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Helped customers find specific products, answered questions, and offered product advice.
Trained new team members in cash register operation, stock procedures, and customer services.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.