Adwoa Frimpong
Alexandria,VA
Summary
Dynamic and dedicated professional with a strong background in healthcare and customer service, notably Proven ability to enhance patient experiences through effective communication and problem-solving skills. Committed to maintaining client confidentiality while ensuring a clean and organized environment, fostering positive relationships, and supporting team efficiency.
Overview
10
10
years of professional experience
Work History
Care Partner(CNA)
Goodwin living
Falls Church, Virginia
08.2025 - Current
- Assisted residents with daily living activities and personal care needs.
- I talked with the healthcare team to ensure the resident's well-being.
- Provided emotional support and companionship to enhance residents' quality of life.
- Assisted in implementing individualized care plans for diverse resident needs.
- Assisted with ambulation utilizing proper body mechanics techniques when transferring from bed, chair, wheelchair.
- Assisted in daily living activities such as bathing, dressing, grooming, and toileting.
- Respected the rights of clients by maintaining confidentiality of all information related to their personal lives.
Store Associate
The Home Depot Inc
Alexandria, VA
04.2024 - 07.2025
- Ensured that all necessary supplies were stocked in clinical areas at all times.
- Maintained a clean and organized work environment in accordance with safety regulations.
- Assisted customers in locating products and providing information on services.
- Arranged merchandise displays to promote sales and improve product visibility.
- Collaborated with team members to ensure efficient stock replenishment processes.
- Educated customers on product features and benefits for informed purchasing decisions.
- Managed inventory levels through regular stock checks and replenishment orders.
- Resolved customer inquiries and complaints while maintaining a positive store environment.
- Ensured the cleanliness and tidiness of the store.
- Demonstrated excellent customer service skills at all times.
Patient Care Technician
Pima Hosiptal
Kumasi, Ashanti Region, Ghana
02.2022 - 02.2024
- Provided direct patient care under the supervision of nursing staff.
- Assisted patients in recovery with daily living activities.
- Monitored vital signs and reported changes to the healthcare team.
- Maintained cleanliness and organization in patient care areas.
- Supported patient mobility and transportation within the hospital.
- Obtained patient vital signs and reported results to the staff nurse or physician to identify changes from prior measurements.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Observed changes in patients' conditions, and reported any abnormalities to the RN on duty.
Behavior Health Technician
Koforidua presby psychiatric hospital
Koforidua , Ghana
01.2021 - 12.2021
- Assisted clients with activities of daily living, such as bathing, dressing, eating, and grooming.
- Assisted in developing strategies for improving communication between family members.
- Helped arrange appointments with psychiatrists, therapists, or other healthcare providers.
- Monitored patient behavior and reported changes to the healthcare team.
- Implemented therapeutic activities to support patient engagement and recovery.
- Maintained a clean and safe environment for patients and staff.
- Collaborated with multidisciplinary teams to develop patient care plans.
- Documented patient progress and behavioral observations in medical records.
- Assisted in crisis intervention and de-escalation of challenging behaviors.
- Documented behavioral incidents to keep accurate records.
- Assisted patients with daily living activities and personal care needs.
Procurement Officer ( Internship)
Regional Medical Stores
Kumasi , Ghana
08.2019 - 12.2020
- Identified opportunities for improving efficiency throughout the entire procure-to-pay process flow.
- Monitored supplier performance metrics such as delivery times, quality of goods and services, pricing levels.
- Researched new sources of supply in order to improve cost savings opportunities.
- Developed and implemented procurement policies, procedures, and systems to ensure compliance with applicable laws and regulations.
Voluntary Caregiver
Pima Hospital
Kumasi , Ghana
05.2018 - 08.2018
- Assessed the safety of the client's living environment and identified any potential hazards or risks that needed to be addressed.
- Performed light housekeeping duties related to patient care, such as laundry and changing linens.
- Prompted medication reminders when necessary.
- Maintained accurate records of client care, including medications administered and changes in physical or emotional condition.
- Observed changes in behavior or physical health of clients in order to report any concerns promptly to a supervisor or healthcare professional.
- Encouraged participation in activities designed to improve overall well-being and quality of life for the client.
- Developed positive relationships with family members of clients in order to ensure their comfort level with the level of care being provided.
Health Care Assistant
KMA hospital
Kumasi , Ghana
06.2016 - 10.2017
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Prepared beds and equipment for use by healthcare professionals.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Answered call lights promptly and responded to patient requests in a timely manner.
Education
Higher National Diploma - Purchasing And Supply
Kumasi Technical University
Ghana 05-2019
Skills
- Customer service skills
- Communication skills
- Technology skills
- Motivated attitude
- Problem-solving skills
- Client confidentiality
- Time management
- Relationship building
- Professionalism
- Friendly and helpful
Timeline
Care Partner(CNA)
Goodwin living
08.2025 - Current
Store Associate
The Home Depot Inc
04.2024 - 07.2025
Patient Care Technician
Pima Hosiptal
02.2022 - 02.2024
Behavior Health Technician
Koforidua presby psychiatric hospital
01.2021 - 12.2021
Procurement Officer ( Internship)
Regional Medical Stores
08.2019 - 12.2020
Voluntary Caregiver
Pima Hospital
05.2018 - 08.2018
Health Care Assistant
KMA hospital
06.2016 - 10.2017
Higher National Diploma - Purchasing And Supply
Kumasi Technical University