Kathy Martinez
Willis,TX
Summary
Healthcare professional equipped with robust background in patient assistance and caregiving. Recognized for consistent teamwork and ability to adapt to dynamic situations. Skilled in patient care and maintaining comforting atmosphere while ensuring safety and well-being.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Care Partner/CNA, Medication Technician
Worthington Manor Senior Living
Conroe, TX
07.2025 - Current
- Provided compassionate care and support to elderly clients, ensuring their safety, comfort, and well-being
- Assisted with daily activities such as bathing, dressing, grooming, and medication management
- Contributed to a welcoming atmosphere by maintaining clean and organized patient rooms, common areas, and workspaces.
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Engaged clients in meaningful activities such as reading, puzzles, crafts, or outings to promote mental stimulation
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Documented daily observations including changes in behavior or health conditions
- Supported individuals with mobility challenges through proper transfer techniques using assistive devices when required
- Responded quickly during emergencies such as falls or sudden illnesses by providing first aid assistance while waiting for medical help
- Demonstrated patience, empathy, and understanding when dealing with individuals experiencing cognitive decline or memory loss
- Attended training sessions and workshops to enhance caregiving skills and stay updated on best practices
- Trained and mentored new care partners, improving team performance and service delivery standards.
- Assisted healthcare team in maintaining accurate medication records and documentation.
- Streamlined medication distribution processes, ensuring timely delivery to patients.
- Conducted regular inventory checks of medications and supplies for optimal stock levels.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Balanced the needs of multiple patients simultaneously while maintaining accuracy in medication preparation and distribution, contributing to overall patient satisfaction.
- Expedited the medication pass process without compromising accuracy through effective time management techniques.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Monitored patient responses to medication to report adverse reactions quickly.
- Reduced medication errors by implementing a double-check system before administering medications to patients.
Resident Care Aide
Sundale Senior Living
The Woodlands, TX
05.2025 - 07.2025
- Helped residents with grooming, dressing and bathing to assist with mobility.
- Aided residents with moving around in wheelchairs, rollers and canes for accident prevention.
- Prepared residents for meals and activities, helping home run efficiently.
- Provided compassionate and respectful care to elderly residents in long-term care settings, including assistance with bathing, dressing, grooming, and toileting.
- Adapted quickly to changing situations and remained flexible when working with different types of people.
- Performed light housekeeping duties such as laundry services and meal preparation for residents.
- Observed residents' physical conditions and reported any changes or concerns promptly.
- Ensured that all resident rights were respected at all times in accordance with facility policies and procedures.
- Observed residents closely to check for negative changes in health or mood.
Child Nutrition Specialist
Willis Independent School District
Willis, TX
01.2025 - 03.2025
- Ensured compliance with federal regulations governing the National School Lunch Program.
- Monitored student participation in the school lunch program to ensure all eligible students are receiving meals.
- Participated in professional development activities related to child nutrition best practices.
- Provided training to cafeteria staff on proper food handling techniques, sanitation procedures, and safe storage of food items.
- Implemented strategies to reduce waste in the cafeteria while maintaining quality standards.
- Monitored food preparation and presentation to enforce adherence to portion sizes and quality standards.
Secretary
Waters Edge RV Resort
Willis, TX
04.2019 - 06.2024
- Responsible for making reservations for the cabin rentals and RV sites on Camp spot.
- Making sure that any new long-term customer gets the background check information and submitting it to the manager and Regional Manager RV Operations.
- Responsible for taking water, RV's, Tiny Homes, and Annual Dues payments.
- Giving information to customers about RV & Cabin Rentals. Writing email, phone, addressed, & Name & Last name to be able to give them an estimate of cabins or RV sites.
- Check cabins after being rented to verify nothing is broken, or it gets reported by housekeeping. Let the maintenance know so they can repair it.
- Check the voicemail daily or call back if they leave messages.
- Check emails daily and reply to them immediately.
- Sorting the mail out daily and packages in the mail room. Returning mail from past residents to the postal office.
- Mass email to the residents to remind them about the gate code change, emergency shut off the water, and or other.
- Translate English to Spanish to the customers.
- Gives tours to new customers around the park on the gulf cart.
- At the end of each month needed to verify that the rent amounts are added to each account on Rent Manager.
- Putting in the late fees on Camp spot for late payments.
- Responsible for making payments.
- Responsible for taking care of the complaints of the tenants to find a solution to take care of the matter.
- Making phone calls and letters to tenants for eviction notices when needed.
- Keeping the books organized.
- Good work ethic, always on time with a high attendance rate.
- Take telephone calls and messages.
- MS Office (word, Excel, PowerPoint)
- Communication professional and courteous manner.
- Good communication skills written and verbal.
- Provided exceptional customer service and resolved guest inquiries efficiently and courteously.
- Checked guests in and out, processed payments accurately, and balanced cash drawers.
- Handled incoming phone calls and reservations professionally.
- Collaborated with housekeeping and maintenance teams to ensure guest satisfaction and resolve issues promptly.
Hospital Food Service Worker
Sodexo CHI. St Luke's Hospital
Conroe, TX
10.2018 - 04.2019
- Worked in a high-volume expo kitchen.
- Worked under the immediate direction of Kitchen Managers Responsibilities included expediting, delivering, and picking up trays, open/close shift duties, training new employees, restocking trays.
- Scanned every meal ticket end of the tray line, scanned the ticket at the before exiting the kitchen and before entering the patient's room.
Caregiver
Heartis Senior
Conroe, TX
10.2016 - 08.2018
- Took cared of residents with dementia and an Alzheimer's unit.
- We provided care by making sure they had their daily meals, showers, laundry, and toileted.
- We also helped to do activities with the residents.
- We were required at times to accompany the residents to the hospital.
- Manage to work all three shifts' mornings, afternoons, and night shifts.
- The relationship that we made it was a genuine connection.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
- Responded to resident dining needs and assisted with feeding.
- Responded quickly to emergency situations and provided necessary first aid.
- Encouraged independence among clients while promoting dignity at all times.
- Provided proper care and observation of patient's skin to prevent breakdown.
- Reported health changes and provided proper documentation to appropriate staff.
- Recognized early signs of distress or decline in health status and responded accordingly.
- Facilitated social activities designed to stimulate cognitive functioning in older adults.
- Collaborated effectively with multidisciplinary team members to ensure optimal patient outcomes.
- Helped patients move in and out of beds, baths and wheelchairs.
Hospital Food Service Worker
Sodexo Foodservice
The Woodlands, TX
05.2014 - 08.2016
- Worked in a high-volume expo kitchen.
- Worked under the immediate direction of Kitchen Managers Responsibilities included expediting, delivering, and picking up trays, open/close shift duties, training new employees, restocking trays.
- Originally hired by Aramark before Sodexo took over the contract.
- Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
- Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.
- Demonstrated ability to provide excellent customer service by taking orders, serving meals, and addressing complaints.
- Followed all safety standards when handling hot foods and liquids on the job.
- Delivered food orders to customers in a timely manner.
- Restocked shelves and display cases with food items.
- Efficiently prepared food items such as sandwiches, salads, soups and desserts according to recipes or specific customer orders.
- Monitored expiration dates and discarded outdated items.
- Effectively communicated with kitchen staff regarding any discrepancies between order tickets and actual orders.
- Organized inventory items according to established procedures for easy access during peak hours.
- Cleaned and sanitized work areas, equipment, and dishes.
- Observed and enforced food safety regulations.
- Followed established recipes to prepare menu items.
- Collected and returned dirty dishes to kitchen for washing.
- Sourced ingredients for planned menus ahead of time.
Retail Associate
Ross Dress For Less
Conroe, TX
12.2013 - 05.2014
- Assisted customers with locating items and finding prices.
- Provided excellent customer service and support to customers in a fast-paced retail environment.
- Developed strong interpersonal skills through interaction with customers on a daily basis.
- Stocked shelves according to planograms.
- Maintained knowledge of current sales, promotions, and policies regarding payment, returns, and exchanges.
- Assisted with inventory management by restocking shelves with new products.
- Processed sales and handled payment transactions via computer point of sale system.
- Managed stockroom activities such as receiving shipments, stocking shelves, organizing items according to department standards.
- Merchandised goods on sales floor, maintaining perfect visual standards.
- Handled customer returns and exchanges with accuracy.
- Greeted customers and engaged in conversation to assess needs.
- Maintained a clean and organized store environment that met all safety standards.
- Used POS system to process sales and refund transactions.
- Maintained clean and organized sales floor.
- Computed sales prices, total purchases, and received and processed cash and credit payment.
Caregiver
Brookdale Senior Living
The Woodlands, TX
01.2012 - 03.2013
- Assisted residents in activities of daily living to maintain health and dignity.
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
- Developed meaningful relationships with clients, understanding their personal stories and daily routines.
- Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
- Demonstrated excellent communication skills while interacting with clients, families and other healthcare professionals.
- Responded to resident dining needs and assisted with feeding.
- Protected health information according to HIPAA policies and procedures.
- Recognized early signs of distress or decline in health status and responded accordingly.
- Served clients regular balanced meals for breakfast, lunch and dinner.
- Offered safety guidance protection to increase mobility for clients with impaired judgment.
- Fostered an atmosphere of trust and respect through positive interactions with all individuals involved in the care process.
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
Education
Certified Nurse Aid
Lone Star College System
Conroe, TX05-2025
High School Diploma - undefined
CONROE HIGH SCHOOL
Conroe, TX08-2009
Skills
- Patient incontinence care assistance
- Infection control
- Data entry
- Home Care
- Microsoft Office
- HIPAA
- Range of motion exercises
- Memory Care
- Assisting with ADLs
- Vital signs
- Patient observation
- Meal Preparation
- Patient room cleaning
- Safe patient lifting practices
- Patient interaction
- Organizational skills
- Hospice experience
- Windows
- Documentation review
- Front desk
- Clear communication to patients
- Alzheimer's care
- Microsoft Word
- Care plans
- Medical documentation
- Direct support
- Healthcare privacy protection
- Conflict management
- Home & community care experience
- Phone etiquette
- Microsoft Excel
- Task prioritization
- Patient condition reporting
- Administrative experience
- Communication skills
- Leadership
- Office experience
- Hospital Experience
- Resident's rights
- Patient service
- Management
- Microsoft Powerpoint
- Teamwork and collaboration
- Problem-solving abilities
- Nursing
- Property management
- ADLs
- CPR
- Writing Skills
- Microsoft Outlook
- Food safety
- Patient body mechanics
- Multitasking Abilities
- Medical terminology
- Willingness to learn
- Senior Care
- Typing
- Hospital bed handling
- Assisted living
- Ambulation support
- Mobility assistance
- Computer skills
- Assisting with patient perineal care
- Customer service
- Caregiving
- Skin care
- Patient care - Patient care experience (16-20 years)
- Bilingual
- Older adults
- Time management
- First aid and CPR
Certification
- Driver's License September 2024 to August 2032
- CNA October 2025 to October 2027 NA0061078393
- CPR Certification April 2025 to April 2027 255419210385
- Food Handler Certification August 2024 to August 2026
Languages
Bilingual
Spanish - Fluent
English
Timeline
Care Partner/CNA, Medication Technician
Worthington Manor Senior Living
07.2025 - Current
Resident Care Aide
Sundale Senior Living
05.2025 - 07.2025
Child Nutrition Specialist
Willis Independent School District
01.2025 - 03.2025
Secretary
Waters Edge RV Resort
04.2019 - 06.2024
Hospital Food Service Worker
Sodexo CHI. St Luke's Hospital
10.2018 - 04.2019
Caregiver
Heartis Senior
10.2016 - 08.2018
Hospital Food Service Worker
Sodexo Foodservice
05.2014 - 08.2016
Retail Associate
Ross Dress For Less
12.2013 - 05.2014
Caregiver
Brookdale Senior Living
01.2012 - 03.2013
High School Diploma - undefined
CONROE HIGH SCHOOL
Certified Nurse Aid
Lone Star College System