Adyson Youse
Kutztown,PA
Summary
Detail-oriented professional with experience in animal care and front desk operations. Skilled in problem-solving and delivering excellent customer service, contributing to a positive environment for pets and guests. Eager to leverage strengths to enhance animal care and client satisfaction.
Overview
4
4
years of professional experience
Work History
Dog Kennel Worker/ Front Desk
Bernville Veterinary Clinic Pet Spa & Resort
Bernville, Pennsylvania
05.2024 - Current
- Cleaned and sanitized kennels, ensuring a healthy environment for animals.
- Monitored and fed animals to ensure proper nutrition and health management.
- Administered medications prescribed by pet owners to support health needs.
- Managed animal behavior during interactions, enhancing safety for pets and staff.
- Collaborated with team members to elevate standards of animal care.
- Maintained accurate records of health and treatment history for each animal.
- Observed behavior to detect signs of illness or discomfort in animals.
- Provided emotional support to pets, alleviating separation anxiety from owners.
Host/Busser
Red Robin
Hamburg, Pennsylvania
02.2024 - 04.2024
- Greeted guests promptly and warmly upon arrival to enhance first impressions.
- Managed reservations and seating arrangements to optimize dining flow.
- Gathered information from guests to efficiently seat groups or manage waitlists.
- Coordinated with front of house staff to optimize seating arrangements for larger groups.
- Took reservations over phone and in person to maximize table utilization.
- Offered seating accommodations tailored to customer preferences and dining volume.
- Maintained cleanliness and organization of dining and lobby areas, enhancing guest experience.
- Resolved guest complaints with professionalism, contributing to overall satisfaction.
Cashier
Giant Food Stores
Kutztown, Pennsylvania
12.2022 - 01.2024
- Processed customer transactions accurately at checkout, including cash, credit, and debit payments.
- Operated cash register to issue receipts, process payments, and provide accurate change.
- Assisted customers with product inquiries, delivering friendly and informative service.
- Resolved customer complaints promptly, strengthening customer loyalty and satisfaction.
- Maintained clean and organized work area, enhancing customer experience and satisfaction.
- Ensured cleanliness of checkout area, including countertops, windowsills, and floors.
- Collaborated with team members to streamline store operations during peak hours, ensuring smooth service.
- Welcomed customers at entrance, creating a friendly atmosphere., addressing questions about products and services effectively.
Education
Bachelor of Science - Criminal Justice
Penn State Schuylkill
Schuylkill Haven, PA05-2028
High School Diploma -
Fleetwood Area High School
Fleetwood, PA06-2024
Accomplishments
- PSUAC All Academic Team
- USCAA All Academic Team
- Deans List
Affiliations
- Penn State Schuylkill Women's Soccer
- Volunteer, Hillside SPCA
Timeline
Dog Kennel Worker/ Front Desk
Bernville Veterinary Clinic Pet Spa & Resort
05.2024 - Current
Host/Busser
Red Robin
02.2024 - 04.2024
Cashier
Giant Food Stores
12.2022 - 01.2024
Bachelor of Science - Criminal Justice
Penn State Schuylkill
High School Diploma -
Fleetwood Area High School