JEAN C. DROZ BRENES

Delivered proficient air traffic control services including the sequencing and separation of aircraft, as well as the management of air/ground aircraft and emergency situations. Delivering clear and precise instructions to pilots with confident enunciation. Continuously ensuring I am well-informed about the latest FAA rules, policies, and regulations. Notified airport the airport response personnel to be prepared for any emergencies that may arise. Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management.

Proved successful working within fast-paced environment

Passionate about learning and committed to continual improvement. Promoted a positive work environment within the operational area by encouraging teamwork and open communication among controllers.

Delivered proficient air traffic control services including the sequencing and separation of aircraft, as well as the management of air/ground aircraft and emergency situations. Delivering clear and precise instructions to pilots with confident enunciation. Continuously ensuring I am well-informed about the latest FAA rules, policies, and regulations. Notified airport the airport response personnel to be prepared for any emergencies that may arise. Reviewed requests for activities impacting National Air Space (NAS) and Special Use Airspace (SUA) management. Exercised leadership capabilities by successfully motivating and inspiring others. Skilled at working independently and collaboratively in a team environment. Demonstrated respect, friendliness, and willingness to help wherever needed.

Trained to provide efficient air traffic control services; sequenced and separated aircraft; controlled enroute aircraft and emergencies. Continuously ensuring I am well-informed about the latest FAA rules, policies, and regulations. Delivered weather updates to pilots to determine whether to divert aircraft to different airports. Learned new air traffic materials, processes, and programs quickly. Attended training courses to build understanding of Enroute Air Traffic processes, techniques, and regulations. Collaborated with employees from various backgrounds. Attended training courses to build understanding of processes, techniques, and industry.

Managed emergency situations effectively, resulting in minimal impact on airport operations and passenger experience. Conducted thorough inspections of facilities regularly, identifying potential hazards or maintenance needs proactively. Partnered with local law enforcement agencies to create a safer airport environment for all users. Analyzed and evaluated operational and procedural practices. Monitored and evaluated diversified airport operations. Coordinated with other agencies to maintain safe and secure airfield environment. Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.

Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations. Prepared project presentations and reports to assist senior staff. Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set. Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness. Negotiated partnerships with key influencers, maximizing brand exposure in target markets. Mentored junior team members, providing guidance and support to foster professional growth and skill development within the marketing department.

Accomplished multiple tasks within established timeframes. Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery. Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.