Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Aedan Olmstead

Portland,OR

Summary

Organization, rejuvenation, and service are vital to my development, as a somatic facilitator, a retail lead, and one who guides others into leadership. I work with nutrition, nature, holistic medicine, fitness, play, and movement; I also empower others to strive for a solid and clear purpose. Guided by excellence and collaboration, this builds new, exciting perspectives, endeavors, and values.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Retail Team Lead

Next Adventure
01.2023 - Current
  • Acquired Team Lead position and increased sales by over 3x in less than 6 months.
  • Collaborated with apparel buyer and owner to cultivate a modern and technical product picture more in line with current snow and summer sports apparel industries.
  • Engaged in friendly & poignant conversation with customer to better uncover individual needs.
  • Created safe, fun, & inviting environment for customers by maintaining store organization and cleanliness.

Lead Zip Line Tour Guide

Northwest Adventures
08.2021 - 08.2022
  • Co-facilitated groups of up to 24 zip line guests through the course, accessed and minded their safety and enjoyment; also, mitigated risk with adherence to procedure and training.
  • Communicated, critiqued, and played with guests, fellow guides and improved understanding of the evolving nature of tours through daily operations.
  • Managed pace of course movement, kept group focused and entertained, and operated Go-Cloud braking system smoothly providing guest safety and satisfaction.

Outbound Call Specialist

Techtonic Sales
09.2019 - 01.2020
  • Contacted client leads and facilitated sales using procedure, rehearsal, and team critique to form casual, yet effective conversation.
  • Answered inbound customer service calls to assist with questions, concerns, or problems.
  • Leveraged scripts and other resources to answer questions and directed clients to appropriate resources.
  • Interpreted, audited, and reconciled reports for accuracy and completeness.

Enrollment Support Representative

Capella University
01.2019 - 06.2019
  • Supported Enrollment Counselors by connecting prospective students based on qualifying procedures.
  • Provided answering and transferring services for entire Capella University call center.
  • Maintained organized spreadsheets and forms for creating efficient workflow for counselors and administration.

Education

Bachelor of Arts - English With And Emphasis in Creative Writing

Winona State University
Winona, MN
12.2013

Associate of Arts - Generals

Normandale Community College
Minneapolis, MN
05.2013

Skills

  • Active Listener
  • Adaptable
  • Articulate
  • Conscientious
  • Determined
  • Excellence in Written Communication
  • Growth Oriented
  • Holistic
  • Mindful
  • Organized
  • Playful
  • Receptive
  • Solutions Based Operator

Certification

  • Continuum Movement Teacher (in progress) - 05/2024
  • NARM Informed Professional (in progress) - 12/2023
  • Activated Leadership Program - 05/2018

Interests

  • Board Games
  • Calisthenics and Weight Training
  • Chi Gong/Nei Gong
  • Comics
  • Drumming
  • Hiking
  • Meditation
  • Sci-Fi
  • Yoga

Timeline

Retail Team Lead

Next Adventure
01.2023 - Current

Lead Zip Line Tour Guide

Northwest Adventures
08.2021 - 08.2022

Outbound Call Specialist

Techtonic Sales
09.2019 - 01.2020

Enrollment Support Representative

Capella University
01.2019 - 06.2019

Bachelor of Arts - English With And Emphasis in Creative Writing

Winona State University

Associate of Arts - Generals

Normandale Community College

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Aedan Olmstead