Aedan Tracy
Summary
Friendly and motivated individual with experience working in numerous retail operations. Committed and responsible with a notorious history of positive Customer interactions. Quick learner with the ability to multi-task and problem-solve in a fast-paced work environment.
Overview
7
7
years of professional experience
Work History
Fine Dining Server
Vail Resorts/Seven Springs Mountain Resort
10.2023 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server
10.7 Marina
05.2023 - 09.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier
Panera Bread
12.2016 - 11.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Restocked and organized merchandise in front area.
- Handled customer complaints or disputes calmly and professionally
Education
No Degree -
Riverview High School
Oakmont, PA06.2019
Skills
- Cash Register Operation
- Maintaining A Positive Attitude In Work Environment
- Cooperative Attitude With Customers and Staff
- Work Task Prioritization
- Communicative And Active Listener
- Thrives In Retail Environment Serving/Tending To Customers
- Able To Address Complaints/Concerns From Customers With A Calm, Reassuring Manner
Timeline
Fine Dining Server
Vail Resorts/Seven Springs Mountain Resort
10.2023 - 01.2024
Server
10.7 Marina
05.2023 - 09.2023
Cashier
Panera Bread
12.2016 - 11.2017
No Degree -
Riverview High School
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