Aeden Dawood
San Diego,CA
Summary
Dedicated professional with over six years of experience in security, customer service, leadership, and medical support roles. Skilled at managing high-pressure situations, resolving conflicts, and building strong interpersonal relationships. Adept in attention to detail, effective communication, and multitasking across dynamic environments. Committed to continuous improvement and bringing a strong work ethic to every challenge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Delivery Driver
Family Pharmacy
El Cajon, CA
01.2023 - Current
- Assisted pharmacists with preparing and dispensing medications, ensuring compliance with safety standards and attention to detail
- Delivered medications promptly and securely, while offering compassionate assistance to patients with chronic illnesses
- Maintained accurate patient records, prescription data, and inventory logs, adhering to HIPAA regulations
- Supported administrative tasks and processed insurance claims, demonstrating reliability and organizational skills
- Delivered exceptional customer service by addressing patient inquiries and providing medication guidance
Armed Security Professional
Allied Universal (General Atomics)
San Diego, CA
11.2015 - 06.2022
- Enforced company policies, conducted patrols, and provided medical aid during emergencies
- Drafted and submitted detailed daily incident reports, ensuring accuracy and professionalism
- Operated alarm monitoring systems and responded to security breaches with discretion and decisiveness
- Provided high-level security escorts for government officials, maintaining composure under pressure
- Served as a front desk receptionist, utilizing Microsoft Office, PassagePoint, and Lenel systems to handle administrative tasks efficiently
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Identified suspicious activity to determine appropriate response.
- Gathered data from daily logs and incident reports to locate security weaknesses.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Ensured compliance with applicable laws, regulations and organizational policies regarding data protection and privacy issues.
- Recorded required data for incident reports and files.
Cashier
Valero Gas Station
San Diego, CA
03.2015 - 12.2015
- Managed point-of-sale operations and reconciled daily cash transactions with precision
- Handled inventory management and maintained accurate stock records
- Provided excellent customer service, resolving pump malfunctions and addressing equipment issues
- Monitored facility security systems and ensured a safe environment
- Verified customer age requirement for alcohol or tobacco purchases.
- Helped customers find specific products, answered questions, and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Ensured compliance with all safety regulations within the store environment.
- Answered customers' questions and provided information on store procedures or policies.
Patrol Officer
National Public Safety Service
San Diego, CA
01.2013 - 01.2015
- Responded to alarm activations and monitored building perimeters to prevent security breaches
- Conducted prisoner transport, fire watch patrols, and asset protection surveillance during construction phases
- Used discretion in handling sensitive situations and detaining individuals when necessary
- Delivered detailed reports on incidents, accidents, and safety hazards
- Prepared detailed reports about daily activities and investigations conducted.
- Conducted regular patrols in designated areas to deter and detect signs of criminal activity.
- Monitored and investigated suspicions persons and situations and unusual activities.
- Enforced local ordinances related to parking violations or other minor infractions.
- Provided assistance to victims of crimes or accidents.
- Assisted in the development and implementation of crime prevention strategies.
- Assisted with crowd control at special events or protests.
Crew Trainer
Hardee’s
Roanoke, VA
01.2009 - 12.2011
- Supervised and scheduled staff, ensuring smooth shift transitions and adherence to company policies
- Trained employees on procedures, customer service, and safety protocols
- Handled customer complaints professionally and resolved issues efficiently
Education
Bachelor’s Degree - Criminal Justice
San Diego State University
San Diego, CA01.2023
Associate’s Degree - Criminal Justice
Grossmont College
San Diego, CA01.2021
High School Diploma -
Northside High School
Roanoke, VA01.2012
Skills
- Microsoft Office Suite
- Lenel
- PassagePoint
- Exact vision
- SAP
- ERP systems
- Written communication
- Verbal communication
- Security Professional report writing
- Secret Security Clearances
- Communications strategy
- Stress Tolerance Abilities
- Fast decision making
- Responsibility taking
Certification
- BSIS Exposed Weapon Permit, 01/10
- Red Cross First Aid Certification, 01/14
- BSIS Guard Card, 01/10
- Michigan Concealed Pistol License, Present
Timeline
Delivery Driver
Family Pharmacy
01.2023 - Current
Armed Security Professional
Allied Universal (General Atomics)
11.2015 - 06.2022
Cashier
Valero Gas Station
03.2015 - 12.2015
Patrol Officer
National Public Safety Service
01.2013 - 01.2015
Crew Trainer
Hardee’s
01.2009 - 12.2011
Bachelor’s Degree - Criminal Justice
San Diego State University
Associate’s Degree - Criminal Justice
Grossmont College
High School Diploma -
Northside High School
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