
Proactive manager known for effective communication and problem resolution. Experienced in overseeing operations and training personnel, ensuring high-quality service and satisfaction across campus facilities. Highly qualified and academically trained writer familiar accustomed to large workloads and strict deadlines.
- Managed and maintained Shepherd University Student Center and all facilities therein
- Supervised student employees, assigning tasks and delegating as needed
- Setup and ran AV equipment for student life and paid events for off-campus groups
- Coordinated and monitored large-scale conferences and events across multiple campus buildings
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.