Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Aengus Vaclavicek

Inwood,WV

Summary

Proactive manager known for effective communication and problem resolution. Experienced in overseeing operations and training personnel, ensuring high-quality service and satisfaction across campus facilities. Highly qualified and academically trained writer familiar accustomed to large workloads and strict deadlines.

Overview

2
2
years of professional experience

Work History

FLEX Manager

Shepherd University
05.2024 - Current

- Managed and maintained Shepherd University Student Center and all facilities therein
- Supervised student employees, assigning tasks and delegating as needed
- Setup and ran AV equipment for student life and paid events for off-campus groups
- Coordinated and monitored large-scale conferences and events across multiple campus buildings

- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Education

Bachelor of Arts - English

Shepherd University
Shepherdstown, WV
05-2027

High School Diploma -

Musselman High School
Inwood, WV
05-2023

Skills

  • Problem resolution
  • Staff management
  • Time management abilities
  • Strong research skills
  • Proofreading expertise
  • Persuasive writing
  • Effective communication
  • Multitasking
  • Customer relationship management
  • Organizational skills
  • Effective writing

Timeline

FLEX Manager

Shepherd University
05.2024 - Current

Bachelor of Arts - English

Shepherd University

High School Diploma -

Musselman High School
Aengus Vaclavicek