Alexander Keys
Pensacola
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Flex Manager
Cook Out
02.2024 - 03.2025
- Implemented employee training programs to foster professional growth and increased productivity levels.
- Streamlined internal communication processes for improved collaboration and decisionmaking.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
Cook
Cookout
08.2023 - 02.2024
Customer Service Representative
Walmart
12.2022 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
Bachelor of Science - Computer Information Systems
University of South Alabama
Mobile, AL06-2027
High School Diploma -
Daphne HighSchool
Daphne, AL05-2022
Skills
- Coaching and mentoring
- Employee training
- Staff development
- Positive attitude
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
Timeline
Flex Manager
Cook Out
02.2024 - 03.2025
Cook
Cookout
08.2023 - 02.2024
Customer Service Representative
Walmart
12.2022 - 08.2023
Bachelor of Science - Computer Information Systems
University of South Alabama
High School Diploma -
Daphne HighSchool
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