Aerah Kim

Led initiatives to guide clients in cultivating sustainable healthy eating practices and nurturing strong relationships with food. Facilitated remote consultations to broaden client reach. Developed and provided educational materials for community locations to promote healthy eating.

• Collaborated on marketing initiatives to promote healthy eating habits within the community.
• Participated in team meetings to provide input on app development and customer feedback.
• Engaged with customers to gather insights and enhance service quality.

• Resolved guest complaints promptly, maintaining a positive dining experience.
• Managed multiple tables efficiently, ensuring timely food and beverage delivery.
• Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
• Developed strong relationships with regular customers, fostering repeat business opportunities.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Developed scheduling systems to optimize staff allocation during peak hours.
• Coordinated daily operations to ensure smooth workflow and timely service delivery.
• Collaborated with management to identify areas for process improvement and efficiency gains.
• Solved problems timely and effectively, ensuring customer satisfaction.
• Assisted operations manager with planning of routine operations and special projects.