Aeri Thomas
Barrington,IL
Summary
Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met. Track record of implementing efficient processes and achieving project goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Project Manager
AT&T
04.2020 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Operations Director
XYO Services
06.2023 - 09.2024
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Reviewed financial and operational reports on regular basis to make effective decisions.
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Led, supervised and provided strategic direction for workforce of 30 employees.
Concierge Supervisor
Lutheran Life Communities
02.2009 - 11.2014
- Streamlined front desk operations for increased efficiency and improved guest experiences.
- Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
- Oversaw inventory management for the concierge department, maintaining adequate supplies while minimizing costs.
- Provided exceptional assistance to VIP guests, managing unique requests and exceeding expectations consistently.
- Staff Hiring along with approving payroll.
Education
No Degree - Computer Science
DePaul University
Chicago, ILNo Degree - Computer Science
Southern New Hampshire University
Hooksett, NH01-2026
Skills
- Technical project planning
- Project leadership
- Project management
- Customer service
- Data entry
- Critical thinking
- Computer proficiency
- Follow-up skills
Certification
- Google Project Management, Professional Certificate – Coursera and Google.
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Operations Director
XYO Services
06.2023 - 09.2024
Project Manager
AT&T
04.2020 - Current
Concierge Supervisor
Lutheran Life Communities
02.2009 - 11.2014
- Google Project Management, Professional Certificate – Coursera and Google.
No Degree - Computer Science
DePaul University
No Degree - Computer Science
Southern New Hampshire University
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